Application Developer – Cloud Full Stack

About the role

We are looking for an Application Developer – Cloud Full Stack to support CRM web-based applications in a retail distribution environment. The role will be responsible for L2/L3 application support, troubleshooting performance issues and data inconsistencies, and delivering release hotfixes. The ideal candidate should have hands-on experience across backend, frontend, cloud, infrastructure, databases, monitoring, and CI/CD technologies.

Key responsibilities

• Own and resolve L2/L3 incidents involving CRM web-based applications.
• Troubleshoot application performance issues, system errors, and data inconsistencies.
• Develop, test, and deploy application fixes and release hotfixes.
• Support backend and frontend application components.
• Work with REST APIs, SQL/NoSQL databases, and authentication mechanisms.
• Monitor application health and performance using monitoring and logging tools.
• Support CI/CD pipelines and application deployments.
• Collaborate with infrastructure, cloud, QA, and other technical teams to resolve production issues.
• Manage and track incidents and service requests through ServiceNow.
• Perform root-cause analysis and implement preventive solutions.

About you

• 3.1–6 years of overall IT/application development experience, with at least 2 years of relevant experience.
• Strong full-stack development background with exposure to cloud environments.
• Comfortable handling production incidents and L2/L3 troubleshooting.
• Able to investigate issues across application, database, infrastructure, and integration layers.
• Backend development experience with Java, C# / .NET, Python, or Node.js.
• Frontend development experience with React.js, Angular.js, or Vue.js.
• Cloud services experience with AWS or Azure.
• Infrastructure / DevOps experience with Jenkins, Spinnaker, Kubernetes, or Docker.
• Database experience with PostgreSQL, Oracle, SQL Server, SQL and NoSQL databases.
• Monitoring experience with Kibana or Grafana.
• Experience with REST APIs, authentication and authorization, CI/CD, production application support, incident and problem management, and ServiceNow.
• Experience in retail, CRM, e-commerce, or other high-volume web applications is an advantage.
• Experience with Shopify backend/integration is an advantage.