Application Developer – Microsoft Dynamics 365 Customer Engagement

JP ID: IBMFG2JP00037079

Client: IBM

Position: Application Developer – Microsoft Dynamics 365 Customer Engagement

Experience: 5+ Years Total / 3+ Years Relevant

Budget: 14 LPA

Location: Bangalore

Interview: Face-to-Face

Mandatory Skills

Microsoft Dynamics 365 Customer Engagement (D365 CE)

Dataverse

Model-Driven Apps

Power Automate

Business Rules

Dataverse Security / RBAC

Dynamics 365 Configuration

Key Responsibilities

Configure Dataverse tables, columns, relationships, global option sets, business rules, forms, and views.

Build model-driven applications within Dynamics 365 CE.

Develop Power Automate cloud flows for case assignment, SLA handling, notifications, and integrations.

Configure Dataverse security roles, field-level security, and business unit hierarchies.

Build Dynamics 365 reports and dashboards with multilingual support.

Package solutions using managed solutions.

Support deployment across DEV, QA, UAT, PRE, and PRD environments.

Work on low-code/configured layers of Dynamics 365 solutions.

Experience Required

4+ years of hands-on experience with Dynamics 365 CE.

Strong experience in Dynamics 365 configuration and Power Platform.

Experience with Dataverse and Power Automate.

Pay: ₹1,300,000.00 - ₹1,400,000.00 per year

Work Location: In person