Application Development Analyst IV (Contractor)

SQL - Application Development Analyst IV (Contract)

Contract - Potential for Extension or Conversion

Location: Philadelphia, PA (Remote EST)

Pay: Available on W2

Overview

We are seeking a SQL Application Analyst to support and enhance a large-scale real-time reporting platform used by thousands of business users. This role blends data engineering, application support, and stakeholder engagement, making it ideal for someone who enjoys solving complex data challenges while serving as a technical owner for a critical business application.

The successful candidate will have strong SQL expertise, experience troubleshooting production systems, and the ability to work across technical and business teams to ensure data integrity, platform reliability, and continuous improvement.

Key Responsibilities

• Serve as the primary technical owner for a business-critical real-time reporting application.
• Investigate and resolve production issues, support requests, and data-related incidents.
• Perform data validation, analysis, and troubleshooting across multiple systems and environments.
• Trace data flows from source systems through reporting platforms and downstream applications.
• Collaborate with business stakeholders to understand reporting requirements and implement requested enhancements.
• Review and manage application access requests and access audits.
• Support onboarding and integration of new data sources into the reporting environment.
• Coordinate and communicate application changes, issue resolution, and project updates to internal stakeholders.
• Partner with technical teams and external support vendors to maintain platform stability and performance.
• Identify opportunities for process improvements and enhancements to data quality and reporting capabilities.

Required Qualifications

• 5+ years of experience in data engineering, database development, application support, or related technical roles.
• Strong SQL and database expertise with hands-on experience in:
• Data validation
• Data analysis
• Troubleshooting data issues
• Query optimization
• Experience tracing and validating data across multiple systems, databases, and environments.
• Experience supporting and owning applications in a production environment, including:
• Incident investigation
• Support ticket resolution
• Change management
• Stakeholder communication
• Ability to communicate effectively with both technical and non-technical audiences.
• Experience coordinating work across multiple teams and providing project or status updates to stakeholders.
• Strong analytical and problem-solving skills.

Preferred Qualifications

• Experience with Tableau reporting and dashboard development.
• Experience supporting contact center, customer service, or telephony reporting environments.
• Experience with Avaya CMS data and reporting.
• Familiarity with chat-platform data sources such as Nuance, Microsoft chat platforms, or similar technologies.
• Experience supporting enterprise-scale reporting applications with large user populations.

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