Application Engineer

Summary of Job Contents :

Responsible for providing pre-sales application consultancy to the sales team, with a focus on Electric Automation. Takes commercial
considerations fully into account when proposing solutions. Proactively drives Automation business expansion by uncovering potential and actively
identifying opportunities. Assists customers in selecting and acquiring EA products suitable for their applications. Responsible for pre-sales design
of solutions and conceptual ideas for custom solutions prior to handover to engineering team. Accountable for end2end process from early solution
concept until initial installation at customer site.

Responsibilities:

Impact on Business

• Provides technical expertise/consultancy within the sales process and guides to a system concept solution for Electric Automation and other technologies/product lines, according to the local market needs.

• Defines the electrical and mechanical design of a solution, derived from the requirement specification defined together with the customer, with focus on standard products.

• Provides feasible application solution proposals, based on deep technical product knowledge.

• Performs feasibility studies by means of sample setups, simulations or calculations

• Provides remote and onsite advisory during after-sales commissioning activities

• Supports Sales Engineer in defining the right price and conditions for a solution based on the value add

• Performs any ad hoc tasks been assigned by Line Manager from time to time

Innovation and Change

• Assists in training initiatives to train the Sales Engineers in relevant engineering tools and newly launched EA products.

• Drives further growth in Electric Automation and proactively looks for new opportunities.

• Utilizes Festo Experience Center network to win new opportunities and increase customer loyalty

Communication with internal and/or external Customers, Suppliers as well as Third Parties

• Holds end2end accountability for supported opportunities from identification phase until installation.

• Presents proposed solutions to the customers or relevant.

• Shares experience and know-how within the Application Engineering team and other internal parties.

• Supports colleagues and customers in other countries through its application expertise virtually or on-site.

• Ensures close collaboration with other teams.

Qualifications:

• Bachelor’s degreein Mechatronic, Control & Industrial Automation, Electrical Engineering, or a related Machine design field.
• Minimum 4 years’ experience in industrial automation or a closely related business such as system integrators, machine builders, processing Factory Automation, Machine Design, Electrical Actuator and Pneumatics system.
• Proven experience in designing and implementing advanced automation solutions, encompassing PLCs, servo/stepper motors, motion controllers, actuators, multi-axis robotics systems, and PLC programming (IEC 61131-3), complemented by strong 2D/3D CAD machine design capabilities for manufacturing applications.
• Good/Proficient communication skills in both written and spoken Thai & English.
• Good interpersonal and communication skills with all levels of people
• Experience in direct handling of customers, ideal in a virtual/digital environment.
• Initiative and problem-solving skills
• Self-driven and self-motivation
• Ability to work under pressure