Application Engineer

Department

Technical

Reporting To

Technical Manager

Base Location

Delhi

Experience Required

8+ years of experience in the Audio Visual industry, in Pre-Sales and Post-Sales support

Education Qualification

Bachelors of engineering or similar educational qualification

Employment Type

Full-time

About the Role

Kramer Electronics India is looking for an Application Engineer based out of Delhi We are looking for an 8+ years experienced professional who has a deep understanding of AV technologies and has handled product support.

Responsibilities – Pre-Sales

• Responsible for addressing product queries and enquiries, and product support.
• Responsible for providing AV design solutions with the company's product portfolio to customers, dealers, consultants and the internal sales team.
• Liaising with the HQ technical support team for new product updates, product information, etc.
• Delivering trainings on products and technology to dealers/channel partners in the region.

Responsibilities – Post-Sales

• Providing after-sales support in terms of product information, troubleshooting, onsite support and online support.
• Liaising with the Service team to ensure faster response time and resolution of any open issues for the region.

Requirements and Qualifications

• Should have a minimum of 8+ years experience in the Audio Visual industry in Pre-Sales and Post-Sales support.
• Education Qualification: Bachelors of engineering or similar educational qualification
• Should be well versed and updated on the latest technologies in the Audio Visual domain.
• Should be well versed with networking technologies., Certifications like CTS, CCNA preferred.
• Should have good communication skills.

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