Application Engineer

We are Toshiba. We have an unwavering drive to make and do things that lead to a better world.

At Toshiba, we commit to raising quality of life for people around the world, ensuring progress that is in harmony with our planet. Our core values include: Do the Right Thing, Look for a better way, Always consider the impact and Create Together.

EtaPRO LLC, a Toshiba Group Company, is a global provider of real-time digital platforms for keeping equipment and facilities running efficiently and reliably through anomaly detection, real-time KPI’s, and early warning of equipment failure. Our flagship product, EtaPRO®, is deployed in more than 40 countries on 10% of the world’s power generation.

EtaPRO® is the analytics software brand powering performance and reliability for the energy sector. We’re scaling digital demand generation to grow awareness, accelerate website engagement, and convert more high-quality opportunities for our Sales team. You’ll be the owner of EtaPRO’s digital engine—turning strategy into measurable growth across SEO, paid media, web experience, and LinkedIn.

Position Summary

We are seeking an Application Engineer to join our EtaPRO Application Engineering team in Amherst, NY. The Application Engineer independently develops, configures, implements, and commissions real-time performance and condition-monitoring solutions for power generation and energy-industry customers. The role applies engineering judgment and knowledge of thermodynamics, heat transfer, fluid dynamics, and plant performance to analyze operating conditions, diagnose performance issues, and deliver complete technical work products.

Key Responsibilities

• Review plant design information, piping and instrumentation diagrams, heat balances, and process data to define plant configuration and monitoring requirements.
• Develop EtaPRO performance-monitoring systems by configuring models, displays, reports, and systems of equations that meet project requirements.
• Build thermodynamic and pattern-recognition models of plant components and cycles to assess equipment performance and condition.
• Apply thermodynamic and empirical methods to interpret performance deviations and diagnose causes of off-design operation.
• Develop diagnostic flow charts and technical approaches for complex plant-performance and equipment-condition issues.
• Own assigned engineering deliverables and coordinate requirements, priorities, and schedules with project teams and customers.
• Participate in customer meetings and communicates technical information needed to complete implementation activities.
• Deliver end-user training and conduct FastStart meetings to support effective use of EtaPRO systems.
• Commission EtaPRO systems independently and resolve routine implementation issues.
• Identify recurring technical or execution issues and recommend improvements to methods, tools, or project practices.

Travel

• Occasional travel up to 10%

Education and Required Experience

• Bachelor of Science degree required in Mechanical Engineering, Chemical Engineering, or a similar engineering discipline.
• Minimum of 2 years of experience in an engineering role.
• Engineering experience involving technical analysis, equipment performance, plant systems, software configuration, or related engineering support preferred.
• Experience working in the power industry preferred.
• Experience applying engineering principles to assess plant or equipment performance preferred.
• Working knowledge of thermodynamics, heat transfer, fluid dynamics, and power plant
• performance principles is desired.
• Ability to interpret plant design documents, piping and instrumentation diagrams, heat balances, process data, and technical documentation.
• Ability to independently perform engineering analysis, configure monitoring solutions, and diagnose off-design plant performance.
• Experience with SQL or PostgreSQL databases, SQL Server Management Studio, pgAdmin, instrumentation, data acquisition, or data processing is a plus.

Additional Info

EtaPRO employees enjoy a comprehensive compensation and benefit package including an annual bonus, a generous 401k match, health, and wellness programs as well as generous t ime off.

Toshiba is an Equal Opportunity Employer.