Application Engineer

Job Location: Pune/Bangalore/Delhi/Ahmedabad/Mumbai

Position: Application Engineer / Sr. Application Engineer

Experience: 4+ Years

Qualification: BE Civil/Mechanical or B. Arch

Objectives of this role

• Represent the companys Engineering products and services, using comprehensive knowledge as well as consumer research to explain how our solutions meet customer needs.
• Time management and utilization, meeting deadlines & stretch capability to ensure that there is no idle time. Time should be either utilized on customer-related activities or for research & development.
• Manage customer relationships and work with sales for getting recurring business and customer satisfaction.
• Identify the best practices for refining the company’s customer relationship management.

Responsibilities

• Establish ability to deliver Industry Specific Technical Presentations for each category of the customers - AEC Industry (Building, Structure, MEP & Infra) and developing capabilities to position different products through a presentation.
• Acquiring all required technical certifications for the products/solutions being offered and learning new products from time to time.
• Building up a thorough understanding/learning of the Autodesk products like Revit, Navisworks Mange, civil 3D, infra works, Autodesk BIM 360 & Bluebeam etc. and best practices being followed
• Provide necessary technical & application support resolution to client and seek feedback after every technical support.
• Work with key customers to get customer success stories / appreciation letters.
• Conducting demo/webinar regularly across various topics related to the Products Portfolio we have in AEC.

Required skills and qualifications.

• 4 or more years of experience in application engineer role, design engineer role with good track record. Expertise in products like Revit, Navisworks Manage, Civil3d, Autodesk BIM 360, Bluebeam etc.
• Strong communication skills via phone and email
• Proven, creative problem-solving approach and strong analytical skills.
• Strong desire and ability to move up within an organization.

Preferred skills and qualifications

• Bachelor’s degree with relevant work experience
• Experience as an application engineer role, with a track record of achieving customer success.
• Expertise on Autodesk manufacturing products is preferred.
• Proficiency in MS office tools
• Good presentation skills