Application Engineer (E&E / Mechatronics/Robotics)

Join our team as Application Engineer to become the go-to expert for integrating, commissioning, troubleshooting, and training customers on cutting-edge robotics systems. You’ll be a tech ambassador—supporting our sales team, solving real customer problems, and helping to close exciting automation projects across various industries.

What you’ll do

Sales & Technical Support

• Work hand-in-hand with sales to strategize, propose solutions, run demos, support tender bids, and build strong customer relationships.
• Deliver technical proposals, application proof-of-concepts (POCs), and support product training, testing, and commissioning.
• Be the face of our robots: present at trade shows, record training videos, and create impactful tech notes.

Customer Satisfaction

• Troubleshoot and resolve customer issues like a pro.
• Proactively improve our technical support services.
• Be the calm in the storm—handle escalations smartly and keep customers happy.
• Stay ahead by constantly learning: AI, IoT, robotics, industrial automation, cloud integration

What You’ll Bring

• Degree in Electrical, Electronic, Robotics, or Mechatronics Engineering.
• Experience in technical support, training, demo, or project delivery is a plus—but fresh grads are welcome too!
• Bonus if you’ve worked with embedded systems, automation, or in the semiconductor / electronics industry.
• Extra points: Basic understanding of programming, cloud systems, or system integration
• Strong in English & Bahasa Malaysia (both written and spoken).
• Confident presenter: able to simplify complex tech for non-tech people.
• Team player who also owns your work with pride.
• Tech lover—always excited to explore new gadgets or tools.
• Possess own transport and willing to travel locally and overseas occasionally.
• Flexible & hybrid work arrangement.

Why Join Us

• Positive, proactive, engaging & teamwork culture
• Fun & Fund - values both people & performance
• Friendly and supportive team
• 5-day work with flexible and hybrid work arrangement
• Variable allowance (Phone, Travel & Petrol)