Application IT Operations Engineer

About the role

This is a Python development role focused on IT automation and workflow optimization. You will develop Python-based scripts and automation solutions, implement RESTful APIs, and integrate with ITSM platforms. You will participate in IT operations activities including system monitoring and incident management, while exploring emerging technologies like RPA and AI-Agent solutions to enhance existing processes.

Key responsibilities

• Develop Python-based scripts and automation solutions to streamline IT workflows
• Implement RESTful API development and system integration, and conduct docking and interaction with ITSM platforms
• Participate in IT operation activities including system monitoring and incident management
• Deliver stable code with complete error-handling mechanisms
• Leverage monitoring tools, Git version control and CI/CD pipelines to support project delivery
• Explore and apply RPA and AI-Agent-related technologies to optimize existing IT processes

About you

• 1-3 years of professional Python development experience, proficient in Python scripting and automation development
• Practical hands-on experience with RESTful APIs, system integration and ITSM platform interaction
• Good knowledge of IT operations, monitoring principles and incident-management workflows
• Excellent problem-solving ability, capable of writing robust code with proper error handling
• Fluent in Mandarin for effective communication within Chinese-speaking working environments
• Familiar with mainstream IT monitoring tools such as Zabbix, Prometheus, Datadog
• Experienced with Git version-control tools and CI/CD pipelines
• Basic knowledge of Linux system administration and computer networking
• Prior working experience with UiPath or other RPA tools is highly preferred
• Familiar with popular AI tools, with a solid understanding of AI Agent concepts, workflows and relevant technologies