Application Manager

Job highlights

• Build trusted customer relationships to drive long term platform preference . .

The Application Manager 93K Tester (Level 7) is a senior management role responsible for leading application support teams and overseeing the successful deployment, operation, and sustainment of Advantest 93K test solutions at customer sites

This role focuses on people leadership, customer engagement, and cross functional coordination, ensuring that application support and tester hardware operations within customer laboratories meet business, quality, and operational objectives

The Application Manager acts as the primary escalation point for complex technical and operational issues, while driving continuous improvement and team capability development

Key Job Responsibilities and Duties:

Team Leadership Management

Lead, mentor, and develop a team of application engineers supporting Advantest equipment across assigned customer accounts

Own resource planning, workload prioritization, and capability development for effective multi customer support

Conduct performance reviews, coaching, and career development planning

Foster a culture of accountability, collaboration, and customer focus

Application Support Oversight

Provide managerial oversight for pre-sales and post sales application support activities

Act as escalation point for complex issues such as correlation failures, yield impacts, test time concerns, or production instabilities

Guide teams on test methodologies, software capabilities, and best practices without direct hands-on programming responsibility

Ensure timely delivery of application training and technical workshops

Customer Stakeholder Engagement

Serve as primary management interface for key customers on application and operational matters

Build trusted customer relationships to drive long term platform preference

Represent customer feedback internally and influence support strategies and improvements

Work closely with sales, service, and RD management for cohesive customer support

Operational Strategic Contribution

Drive continuous improvement initiatives across support processes and team effectiveness

Define and monitor operational metrics related to support quality and responsiveness

Contribute to regional or global application support initiatives

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.