Application Processing Officer

Designation: Application Processing Officer

Experience: Minimum 2 years of relevant experience

Location: Singapore

Working Hours: Monday to Thursday: 8:30 AM – 6:00 PM & Friday: 8:30 AM – 5:30 PM

Job Summary

We are looking for an experienced Application Processing Officer to support the end-to-end processing of assistance scheme applications. The role involves application fulfilment, data entry, document verification, handling public enquiries and ensuring applications are processed accurately and within the required timelines.

Key Responsibilities

Process assistance scheme applications and supporting documents.

Perform data entry and update application information in relevant systems.

Verify application details and supporting documents for completeness and accuracy.

Follow up with applicants by phone or email to obtain missing information or clarification.

Handle calls and enquiries from members of the public professionally and empathetically.

Generate, process and mail outcome letters where required.

Maintain accurate records and filing of application documents.

Track applications from receipt through completion.

Follow established SOPs and maintain required processing standards.

Requirements

Minimum GCE 'O' Level or recognised equivalent.

Minimum 2 years of relevant Assistance Scheme Application Processing experience.

Experience specifically involving assistance, social welfare or similar benefit programmes.

Good public-facing communication and enquiry-handling skills.

Basic proficiency in Microsoft Word, Excel and Outlook.

V-Elegant

is a professional services and workforce solutions company providing specialised manpower, engineering, project management, consultancy, and operational support services to both government agencies and private-sector organisations in Singapore.

We support our clients by providing qualified and experienced professionals who can be deployed based on specific project, technical, operational, and contractual requirements. Our solutions are designed to complement clients' existing teams, strengthen project delivery capabilities, and provide flexible professional resources for both short-term and long-term engagements.

Our key service capabilities include:
Professional Manpower Outsourcing

– Deployment of qualified professionals, technical personnel, executives, coordinators, and project-based resources.

Project Management Support

– Project managers, project engineers, coordinators, planners, document controllers, and other project support personnel.

Engineering & Technical Support

– Engineering professionals, BIM/Revit personnel, drafters, technical executives, technicians, and other specialised resources.

Consultancy & Professional Services

– Professional expertise and advisory support tailored to individual project and organisational requirements.

Site Supervision & Project Oversight

– Deployment of experienced personnel to support site supervision, coordination, inspections, quality monitoring, progress tracking, and project compliance.

BIM, Drafting & Design Support

– BIM modelling, Revit, AutoCAD, technical drafting, design coordination, clash coordination, and preparation of project drawings and documentation.

Workplace Safety & Compliance Support

– Provision of competent personnel to assist clients with workplace safety, compliance, inspection, risk management, and project requirements.

Administrative & Operational Support

– Project administration, documentation, reporting, scheduling, coordination, data management, and other supporting functions.

V-Elegant is committed to providing reliable, responsive, and scalable professional support solutions that enable our clients to access the right expertise and manpower according to their project requirements.

Through a flexible deployment approach, we aim to support projects across various industries and sectors, from individual specialist placements to dedicated project teams, helping our clients achieve their operational and project objectives efficiently.