Application Production Engineer

abra professional services is seeking an Operations and Production Specialist .

We are looking for a skilled Operations and Production Specialist to operate, monitor, maintain, and support production digital systems in a complex, business-critical environment.

This role requires extensive experience in Production, Operations, infrastructure, and IT within web environments, including hands-on troubleshooting, IIS, databases, scripting, and system monitoring.

A full-time hybrid position based in Central Israel, with 1 day a week remote. The role requires high availability, including occasional work during nights, weekends, and holidays.

Key Responsibilities:

• Operate, monitor, build monitoring processes, and maintain mission-critical production systems.
• Troubleshoot issues in critical services, including systems with IIS interfaces and database integrations.
• Work with cloud services and support version deployments.
• Participate in and lead initiatives to improve system availability, stability, performance, and resilience.
• Analyze recurring issues, initiate systemic solutions, and follow up on their implementation.
• Coordinate and manage operational processes across multiple stakeholders within the organization.

Requirements:

Professional requirements:

• At least 5 years of experience in Production / Operations / Infrastructure / IT roles in web environments – mandatory.
• Experience working with IIS – mandatory.
• Experience operating application systems connected to databases such as Oracle / SQL – mandatory.
• Experience working with Windows and Linux operating systems.
• Experience writing scripts in PowerShell / Bash / Python – mandatory.
• Hands-on experience with application troubleshooting and understanding of sessions, headers, and cookies – mandatory.
• Hands-on experience working with Chrome DevTools – mandatory.

Personality requirements:

• System-wide perspective and operational thinking.
• Service-oriented approach and ability to work as part of a strong, collaborative team.
• Personal responsibility, orderliness, and attention to detail.
• Ability to work in a fast-paced environment with high availability.
• Self-learning abilities, initiative, creativity, and strong problem-solving skills.

Main interfaces:

• Development teams – support with deployments, monitoring, troubleshooting, and understanding application needs.
• Infrastructure and DevOps teams – storage, databases, communication, servers, information security, architects, and more.
• Business and Data stakeholders – support with issues, generate insights, and understand critical business processes.