Application Production Support Analyst

Job Title : Application Production Support Executive

Experience : 2-5 Yrs

Location: Bangalore

Interview Type: Virtual & F2F (Mandatory)

Work Mode: Hybrid

Notice: Immediate to 15 days only

Interested candidates can send their resume to [email protected]

Contributing Responsibilities

• Provide technical support to system and application related issues on the respective WINDOWS/ Linux environments used by the different domains in Wealth Management.
• UNIX shell scripting/ PowerShell/ Python knowledge to automate the server/service/process restarts and other day-to-day activity.
• Basic knowledge on Autosys (i.e create new job’s/Modify the existing Job’s).
• Good knowledge on oracle SQL/PLSQL
• Good knowledge on cloud technologies
• Review and create application Support knowledge articles.
• Ensure all production deliverables are aligned with bank standards and best practices.
• Strong knowledge on batch processing and to support production incidents.
• Analyzing system logs and identifying potential issues with infrastructure and Application related issues.
• Will be working in 24/7 production support (i.e Shifts/Weekend/Public holiday)
• Will be working working only from office
• Service monitoring, alerting, reporting and continuous improvement of the service quality and availability.
• Strong Knowledge in ITIL process