Application Production Support

About the job

HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2024 totaled $13.7 billion.

Skills:

Must Have

1. Production support
2. Incident management
3. SQL
4. Splunk
5. Linux/Shell
6. AWS fundamentals

Strong Plus

1. Kafka
2. Dynatrace
3. Payment processing
4. Authorization/Clearing
5. PCF

Can Be Learned

1. Jenkins
2. Oracle/Postgres specifics
3. Cassandra
4. Payment network business flows
5. MAinframe

Should have 5-10 yrs of experience with Application Production Support of MainFrame systems:

Core Competencies

• Operational Leadership & Reliability Strategy
• Incident & Problem Management Leadership
• Observability, Monitoring & Reliability Engineering
• Automation & Continuous Improvement
• Mainframe & Enterprise Platform Support
• z/OS Platform Support
• CICS Transaction Processing
• JCL and REXX Expertise
• Batch Processing Governance
• OPC Scheduling Operations
• Endevor Release Governance
• Release & Operational Readiness Governance
• Stakeholder & Cross Functional Leadership
• Knowledge Management & Mentorship

Tools & Technologies

• Splunk
• Remedy
• Jira
• Bitbucket
• Endevor
• SDSF
• File-AID
• Abend-Aid
• IDCAMS
• DFSORT / SyncSort

We offer a competitive package that includes

• Life insurance
• Major Medical Expenses Insurance
• Minor Medical Expense Insurance
• Savings Fund
• Food vouchers
• 30 days as Christmas Bonus
• 12 days of vacation in the first year, increasing 2 days as dictated by law.
• Additionally, we provide continuous training and development opportunities to help our employees achieve their professional goals.

We need Fluent English

FGVC