Application Specialist

PRINCIPLE RESPONSIBILITIES:

• Provides front-end technical sales support and assists Account Managers / Sales Engineers to provide pre-sale and post-sale technical support.

• Develops technical analysis of products and applications (ours versus competitors).

• Develops training materials which high light competitive technical advantages.

• Delivers training to internal and external sales resources.

• Conducts customer symposiums to share data and promote our products.

• Identifies opportunities for new product development, which support existing application and improve our value proposition or technical advantage.

• Plays an active role in the new product development process, assisting Business Managers in researching new product ideas.

• Monitors competitor technical changes in product- current and new product initiatives.

• Provides resources to assist Business Managers to execute business models.

• Provides support to area Sales Managers to manage relationships of sales channels.

• Provides support to Business Managers to perform competitive benchmarking.

• Provides support to Sales Managers to manage accounts (local, regional and global).

• Assists Regional Sales Director to identify and pursue projects / prospects.

• Assists Business Managers to develop demand forecasts.

• Assists Global Industry Manager with applications / segments.

• Assists in the development of the annual ChemPharma operating plan.

• Assists Marketing Manager to identify exhibitions.

• Assists Regional Sales Director in following-up on open invoices.

• May be required to participate in technical specifications and contract review for major projects.

• May be required to assist Business Manager with strategic geographic sales initiatives.

QUALIFICATIONS/EXPERIENCE:

• Educated to degree level (or equivalent qualification) in chemical engineering or mechanical engineering
• Recent graduate.
• Exceptional interpersonal and communication skills.
• Ability to communicate orally and in writing in English including technical and business understanding. Able to communicate in other languages an advantage.
• Rapid learning ability

Interactions:

• Sales Team around the globe and Operations Team at sites around the globe.