Application Specialist

A multinational Biotech company is looking for an Application Specialist to join their team to provide product information to customers and advising on the application support of the company's products.

• Excellent career prospect and training opportunities in a reputable MNC
• Attractive remuneration package and fringe benefits
• Sales candidates who want to change to Technical Support is welcome to apply

Key Responsibilities

• Provide pro-active field applications support to both internal and external customers
• Update and communicate application information regularly
• Provide on-site applications and troubleshooting support for customers in diagnostics product portfolio
• Deliver quality service to laboratory customers in a professional and pro-active manner
• Update and communicate application information regularly
• Keep up-to date knowledge including instrument operation and application related information
• Support internal teams such as sales and service engineer on application's related topics
• Communicate with the team and headquarters on all relevant application issues
• Provide cross-training to relevant colleagues, perform ad hoc duties when required.

Requirement

• Bachelor or Master degree in Biology, Biochemistry, Biomedical Science or related disciplines;
• Minimum 1-2 years of working experience in Sales, Marketing, Application Support or Laboratory;
• Candidate with more experience will be considered as Senior Applications Specialist;
• Proficient in common computer software knowledge including Word, Excel, Power Point etc.;
• Excellent communication and interpersonal skills with good teamwork;
• Proficient in written and spoken English and Chinese (Cantonese).

(All personal data collected will be kept confidential and is for recruitment purpose only. Please limit your resume to professional history and contact details; do not provide unnecessary personal info.)

EA No. 82726