Application Specialist

Company Details Company Name: NSEC Meadowvale Employer

Industry: Other services (except public administration)

Location: GTA, Ontario

Employment Details Number of Positions: 1

Summary Of Duties

• Application scoping — own requirements gathering for assigned opportunities, working from customer emails, RFQs, drawings, and specifications. Use AI to draft structured requirements (knowns, unknowns, assumptions, risks);validate and challenge the draft; fill gaps via customer conversation.
• Solution drafting — produce technical solutions (product selection, measurement strategy, topology, communications, integration) using Claude and the Application Matrix as drafting partner. Validate AI output, identify edge cases, and own the final recommendation.
• Customer technical engagement — co-lead and lead customer technical calls and reviews at theappropriate levelfor the opportunity. Use AI to prepare briefs and recaps; lead the room in person.
• Application Matrix contributions — produce ongoing entries to the Application Matrix and AE-facing knowledge base (application overviews, technical details, internal training material, email templates). Each contribution becomes training material for the AE Agent.
• AE Agent contributions —identifyworkflows in your own work that should move from human into the AE Agent. Document each in the standard AURA submission format.
• CRM and opportunityrecordintegrity — clean, validated entries with logic and assumptions captured automatically from drafted artefacts.
• Cross-functional partnership — surface product gap feedback to Product Management; partner with Engineering on complex technical questions; partner with Sales on opportunity progression.
• Ensure Occupational Health and Safety compliance with health and safety laws and regulations
• Follow all procedures in compliance of Accuenergy (Canada) Inc standard policy and operation regulations.
• Any other operation-related responsibilities may be added ascompanycontinues to grow.

Qualifications

• Technical fundamentals — electrical engineering, power systems, instrumentation, controls, or comparable — at a level that supports productive technical conversations from Day 30. Strong candidates without a deep technical background mustdemonstrateproven ability to learn technical material quickly (with AI as accelerant).
• Bachelor or master degree in Electrical engineer is required.
• Daily, evidenced fluency with modern AI tools (Claude or equivalent) for technical drafting, requirements extraction, document review, and analysis. Candidates should be prepared to discuss specific examples of AI-leveraged work in the interview process and should expect a live AI-leveraged exercise as part of the assessment.
• Demonstrable willingness to validate and challenge AI output rather than pass it through. The Application Specialist's actual job is judgment on top of AI drafts, not manual production of artefacts.
• Customer-facing comfort and willingness to lead technical conversations at the appropriate level. The role is in customer calls, technical reviews, and supplier conversations every week.
• Strong written communication. The role produces written briefs, requirements sheets, technical justifications, and Application Matrix entries continuously.
• Comfort owning a quantified KPI scorecard and the discipline to publish on cadence.
• Direct, decisive working style. Comfort giving and receiving candid feedback without ceremony.

Preferred

• Manufacturing or B2B technical product environment; familiarity with the rhythm of physical-product technical sales.
• Prior exposure to power metering, energy management, building management, EV infrastructure, data centres, BESS, or related industrial domains.
• Hands-on experience with CRM systems (Microsoft Dynamics 365 Sales Hub, Salesforce, Zoho, or comparable) and ERP systems (Microsoft Dynamics 365 Business Central or comparable).
• Prior contribution to AI / automation initiatives — workflow re-engineering, process automation,agentor RPA contribution.
• Direct experience reading engineering drawings and specifications.