Application Specialist (Material Science)

Primary Purpose

a) Achieve defined High-Research Microscope Solutions with Units target

b) Marketing strategies and actives in high end microscopy products and Solution

c) Grow the Evident market share in Semi-Conductor and High-end research product

Key Responsibilities

Responsible for the sales and support of a select group of High-End Research Microscopes Systems as defined by MIS Management.

• Working closely with the general sales team in High-end system leads generation.

• Research and build relationships with new customers.

• Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.

• Achieving defined sales target in High-end research microscope system.

• Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.

• Ensure that data is accurately entered and managed within the company’s CRM or other sales management system. Track and record activity on accounts

• KPI and Scorecard will be set yearly from the key responsibility above

Area of Accountability #2 (20% of time)

Key Responsibilities

Execute formal training program in conjunction with Sales Managers for the Sales team to ensure adequate knowledge of high-end research microscope products is achieved

• Support technical enquiries from customers when required

• Be first point of call for all enquiries from service department including warranty regarding high end research products.

• Applies significant knowledge of industry trends and developments to improve service for our customers. Gather data on competitor products and activities

• Build and continue relationships with key accounts in conjunction with Sales and sales managers.

• Manage activities within budget and planned schedule

• Working with Sales managers and sales specialist and lead the process in high products related tenders

• Prepare materials for new product launches including file creation, literature, presentations, target industry listings, advertising, and promotions

Area of Accountability #3 (20% of time)

Key Responsibilities

• Semi-Conductor Market Development

Inherent Requirements

Formal Qualifications

• Bachelor’s degree or higher in Engineering, Materials Science, Physics, Chemistry, or a related technical/scientific discipline

• PhD in a relevant scientific or engineering field is highly regarded, but not mandatory

• Candidates with a strong engineering or technical background and relevant hands-on experience in Material Science applications will also be considered

• Hands-on experience in Material Science, microscopy, imaging, surface analysis, semiconductor, electronics, or related industrial applications

• Experience in an Application Specialist, Field Application Scientist/Engineer, Technical Support, Product Specialist, or similar customer-facing technical role is preferred

• Experience in delivering product demonstrations, technical training, application support, and customer presentations

• Strong ability to understand customer applications and translate technical requirements into appropriate solutions

• Good communication and presentation skills, with the ability to work effectively with customers, sales teams, and cross-functional stakeholders

• Willingness to travel as required across the assigned territory

Key Skills / Core Competencies

• Ability to negotiate at all levels.

• Ability to work harmoniously in a team environment.

• Achievement oriented, tenacious and determination to succeed

• Excellent verbal and written communication skills, especially the ability to present logical and cohesive arguments.

• Ability to communicate at all levels and develop a work-related environment that is motivational in nature.

• A desire to deliver excellent service.

• Excellent verbal and written communication skills, especially the ability to present logical and cohesive arguments.

• Ability to travel extensively both nationally and internationally when required

Experience

• 1 to 5 years’ Experience in high end research microscopy systems and

applications.