Application Support Analyst

About the Role

We are looking for a new team member to join out ICT team as an Applications Support Analyst at Mercy Hospital in Dunedin.

This role is a junior technical position - perfect as a first step early on in a career in IT or just graduated and looking to get into the IT world.

This full-time permanent position offers an exciting opportunity to provide functional knowledge, support and training to help end-users of Mercy Hospital’s technology environment obtain maximum value from these systems.

Specific duties include:

• Support the day-to-day operation of Mercy Hospital’s end-user computing environment
• Provide training to end-users of Mercy Hospital technology solutions
• Escalate technology issues as required
• Collaborate with business users to design and configure new technology solutions

Skills and Experience

The successful candidate will possess a passion for technology, collaboration and creative problem-solving. You will also need to demonstrate the following:

• High level of computer literacy, ability to use technology to make process enhancements
• Organisational and planning skills with the ability to work to deadlines
• Excellent analytical and problem solving skills
• Strong interpersonal and communication skills
• Bachelor’s degree (Information Systems, Computer Science or relevant field) would be an advantage

To be eligible for employment at Mercy Hospital Dunedin, applicants will be required to provide a vaccination history.

Why Mercy Hospital?

Joining Mercy means more than just having a job, but being part of a team that works together towards a shared purpose. As we are a charitable, not-for-profit, we value those who are not only skilled in what they do but are committed and passionate about making a difference to our patients and community.

As a Mercy employee, you will have access to a range of benefits including:

• Free onsite parking
• Subsidised staff meals, gym membership and health insurance
• Christmas and New Year’s off to enjoy with your loved ones
• Discounted hospital fees for you or your immediate family members

Please note, vacancy close dates may be subject to change.