Application Support Analyst (SQL & Python)

We are seeking an L1 Application Support Analyst to join a dynamic support team responsible for maintaining business-critical applications. This is an excellent opportunity for someone with strong SQL skills, Python scripting experience, and a passion for troubleshooting and problem-solving.

Key Responsibilities:

• Provide Level 1 support for production applications and systems.
• Monitor application health, batch jobs, and system alerts.
• Investigate and resolve incidents using SQL queries, logs, and data analysis.
• Perform data validation, reconciliation, and root cause analysis.
• Develop and maintain simple Python scripts for automation and reporting.
• Manage incident tickets, issue triage, and escalation to L2/L3 teams.
• Support deployments, testing, and post-release validation activities.
• Prepare operational reports and support metrics.

Skills & Experience:

• Strong SQL skills (essential).
• Basic to intermediate Python scripting experience.
• Experience supporting enterprise applications in a production environment.
• Strong analytical and troubleshooting abilities.
• Excellent communication and stakeholder management skills.
• Exposure to Angular or React.js is highly regarded.

What's on Offer?

• Sydney-based opportunity.
• Collaborative and supportive team environment.
• Exposure to enterprise applications and global operations.
• Career growth and development opportunities.