iScale Solutions
Application Support & Database Developer (PL/SQL / Java / Payments)
Skills
13 days ago
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Important information
Contract type:
Part time
Location:
Makati City, Metro Manila, Philippines
Work mode:
Remote
Published on:
7 October 2026
What they need
About the role
The Support Engineer plays a key role in providing advanced technical support, incident resolution, and system maintenance. They assist the support team in troubleshooting production issues, ensuring compliance with SLAs, and implementing improvements to enhance system performance.
Key responsibilities
- Provide advanced technical support and incident resolution
- Perform system maintenance
- Troubleshoot production issues
- Ensure compliance with SLAs
- Implement improvements to enhance system performance
About you
- Strong analytical skills
- Hands-on experience in incident management
- Experience troubleshooting complex systems
- Knowledge of Postgres
- Knowledge of PL/SQL
- Knowledge of Java
- Knowledge of J2EE
- Knowledge of Microservices
- Knowledge of Kafka
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