Application Support - & IT Helpdesk/ IBU Support

Will be responsible to develop and implement services that improve Software development Life Cycle.
Build automations which will help optimize software delivery.
Will be responsible for availability, latency, performance efficiency, change management, monitoring, emergency response and incident management.
Will be responsible for setting up pre-emptive monitoring of logs and creating dashboards for metrics visualisations
Should be able to analyse logs and provide resolutions in co-ordination with Infra and Development teams.
Should have Good communication and presentation skills.

Must Have

Hands-on experience on monitoring tools such as Grafana, Prometheus, Zabbix etc
Well versed with log aggregation tools like Elastisearch, Logstash, Kibana, Splunk etc
Production Support experience with ability to handle mission critical business services
Ansible or similar tool Should have worked on infrastructure automation
Java/Web based application Support experience.

Other Skills (Nice to have)

SSO technologies
Python
CI/CD Should be able to write CI/CD pipelines with experience on tools such as - GitLab or similar
Linux Administration
Kafka, MQ
Docker, Kubernetes or OpenShift
NGINX or APIGEE
Appreciation of Enterprise Functional Architecture in Capital Markets
Experience on Open Source technologies