Advanced Info Service Public Company Limited (AIS)
Application Support
Skills
2 months ago
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Important information
Contract type:
Permanent
Salary:
THB 480,000 – THB 600,000 / year
Location:
Bangkok, Thailand
Work mode:
Onsite
Published on:
4 September 2026
What they need
Responsibilities
Provide first and second tier support on system
Monitor and maintain system to be stability and ready to use
Understand, investigate, troubleshoot and resolve incidents, finding the root cause and effectively communicate to users
Provide timely response, follow-up and resolution to ensure all support activities are tracked and closed within committed SLA
Work collaboratively with user and development team
Provide improvement for monitoring system and application proactively
Qualifications:
Bachelor’s degree in Engineering, Technology or Science majoring in Computer Science, Computer Engineering, information technology, or related field.
5-10 years experience in Application support / IT Operations
Familiar with SQL / database: MSsql, postgreSQL, oracle
Experience in Cloud platform: Azure, AWS, Oracle Alloy
Experience in Logs analysis
Experience with monitoring tools: Dynatrace, Grafana, Azure monitor
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