Application Support

Responsibilities:

• Provide tier 1 support for our retail operations in Hong Kong and Macau users from general desktop application, POS system to ERP applications.

• Conduct troubleshooting, implementation and user training.

• Prepare training materials including training video and user manuals.

• Assist the Group’s development team with enterprise system quality assurance.

• Liaise with Local and Group IT team members and/or internal users to complete assigned tasks.

• Participate in ad-hoc projects.

Qualifications:

• University graduate or Diploma holder in IT related disciplines.

• 2 years relevant working experience.  Working experience in the retail or distribution industry is a definite advantage.

• Good knowledge of Microsoft Windows platforms.

• Good command of English. Knowledge of Mandarin will be a great advantage, but it is not compulsory.

• Self-motivated, good customer services and capable to work under pressure.

• Excellent problem solving and interpersonal skills.

We offer excellent career opportunities, attractive remuneration and generous fringe benefits to the successful candidates. Interested parties, please send your full resume with salary expected via email to [email protected] for interview.