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Prointegrate World It Consulting
Application Support Engineer
1 month ago
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Important information
Contract type:
Permanent
Salary:
₹1,400,000 – ₹1,800,000 / year
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
10 September 2026
What they need
- Support onboarding of API consumers and applications onto the platform.
- Assist with Microsoft Entra ID application registration and OAuth/OIDC client setup.
- Support API access provisioning, subscription management, and onboarding validation testing.
- Troubleshoot authentication, authorisation, token, certificate, and access-related issues.
- Provide technical support to API consumers and service providers during onboarding and production cutovers.
- Provide operational support for Kong Gateway and Kong Konnect environments.
- Monitor and maintain Kong Control Plane and Data Plane health, availability, and performance.
- Investigate and resolve API gateway incidents, routing issues, plugin failures, and platform alerts.
- Support Kong configuration deployments and validation using DeCK.
- Execute Kong image upgrades, platform patching, version upgrades, and operational maintenance activities.
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