Application Support Engineer

Responsibilities:

• Daily Support of business application system / CRM application.

• Liaising & Interact with business users & Vendor closely regard to application supports.

Able to make a presentation and convey system solutions to team and development team.

• Requirement Gathering, conducting requirements analysis and preparing proposals (technical specification).

• Application testing and development. Conduct testing together with business users.

• Application Implementation and providing training to user.

Requirements:

• bachelor’s degree with coursework in information systems or computer science preferred; or equivalent experience.

• At least two (2) years’ experience working with administrative business application systems.

• Strong problem solving and analytical skills. Attention to details.

• Good communication skills and technical writing ability. Business level English and Mandarin.

• Presentation skills.

• Able to work well in Team and independently.

• Experience in supporting in CRM and ERP [Order & Inventory management].

• Experience with relational databases including SQL, JavaScript, HTML, XML.

(with SSRS reporting and Data warehouse experiences will be advantage)