Application Support Engineer

Application Support Engineer | Remote (US Night Shift) | Training in Bangalore(for 1st month)

We’re hiring an Application Support Engineer to deploy, troubleshoot and optimize Auditnex and Agentnex , our AI platforms serving global clients. You’ll sit at the intersection of cloud infrastructure, containers and customer success.

Your impact

• Provision and manage cloud instances, security groups and networking
• Administer Ubuntu and Windows environments, including NVIDIA GPU driver setup
• Own Docker operations and deep-dive log analysis
• Configure and tune Nginx, reverse proxies and load balancers
• Use advanced SQL and Python automation to resolve issues and streamline operations
• Lead client onboarding and escalations with clear, confident communication

You have

• 5 years in Cloud Ops, DevOps Support, Systems Administration or Application Support
• Hands-on Docker and Ubuntu CLI expertise
• Strong SQL and Python skills
• Nginx experience, including troubleshooting bottlenecks
• A proven record of managing clients in technical support settings

Work model

• Night shift (US team hours)
• First month: onsite training at our Bangalore office
• Thereafter: 100% remote
• Compensation: ₹8–10 LPA