Application Support Engineer

Overview

• Provide application support, maintenance, and enhancements for the Bank's critical payment applications supporting Cross Border Payments, MEPS+ and FAST-RT schemes.

Responsibilities

• Provide L2/L3 production support for payment applications.
• Perform incident management, problem management including detailed root cause analysis.
• Troubleshoot application, middleware, database, and integration issues.
• Proactively recommend improvements to enhance system stability, productivity, and maintainability.
• Support application releases, deployments, and production changes.
• Participate in BCP/DR drills and operational readiness activities.
• Monitor payment transactions, application performance, and system health.
• Analyze payment transaction data to identify trends, anomalies, and areas for improvement.
• Deliver enhancements, bug fixes, and maintenance activities.
• Maintain technical documentation, operational procedures, and support knowledge transfer.
• Coordinate with business users, vendors, and infrastructure teams.
• Support software upgrades, enhancements, testing, and validation activities.

Requirement

• 3 to 5 years of application development and/or production support experience in Banking domain.
• Strong hands-on experience in Java, Spring Framework, Oracle Database, Oracle WebLogic, .NET, BizTalk technologies.
• Experience with Linux and Windows environments.
• Understanding of APIs and Microservices.
• Familiarity with DevOps/CI-CD practices.
• Experience supporting payment systems such as Cross Border Payments, MEPS+, FAST-RT, or similar real-time payment platforms.
• Good understanding of ISO 20022 messaging standards.
• Strong troubleshooting, analytical and problem solving skills.
• Excellent communication skills, both verbal and written.
• Exposure to ITIL Incident and Problem Management processes.
• Understanding of Junit, PMD Tools and SonarQube.

Interested parties, please click the "Apply Now" below.
We regret that only shortlisted applicants would be notified.
Emily Ng Kim Yin | REG No : R1988730
PERSOL SINGAPORE PTE LTD | EA License No : 01C4394

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