Application Support Engineer

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Priority Skill

Workday Core Compensation

Summary:
As an Application Support Engineer, a typical day involves investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and collaborating with different teams to ensure smooth and continuous operation of software applications. The position demands attentiveness to detail and a commitment to maintaining system reliability and performance in a dynamic work environment.

Roles & Responsibilities:

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Coordinate with stakeholders to prioritize and address system issues effectively.
• Facilitate knowledge sharing and mentoring within the team to enhance overall expertise.
• Monitor system performance and recommend improvements to optimize functionality.

Professional & Technical Skills:

• Required Skill: Expert proficiency in Workday Core Compensation.
• Strong understanding of compensation management processes and system configurations.
• Experience in troubleshooting and resolving complex application issues within enterprise environments.
• Familiarity with integration points and data flows between Workday modules and other business systems.
• Ability to analyze system logs and diagnostic data to identify root causes of problems.
• Excellent communication skills to liaise effectively with technical and non-technical stakeholders.

Additional Information:

• The candidate should have minimum 3 years of experience in Workday Core Compensation.
• This position is based at our Manila office.

Minimum 3 year(s) of experience is required

Please note that you will be submitted as a referral and will be actively processed on these demands.

Kindly check the link provided in our email communications to proceed with the recruitment process

The link only has a 180-day validity and in the event that the link has already expired or is no longer working, please feel free to refer them again to the correct Job Requisition (JR) code/s.

NOTE: Open demands are subject to change.