Application Support Engineer

Since its founding in 1996, CTC has grown into a trusted global partner in AI & ML, Enterprise Applications, Digital Services, Managed Services, and Business Services. With headquarters in Detroit, Michigan, CTC has a team of over 2,000 experts worldwide. We empower more than 100 organizations to tackle complex challenges and transform them into sustainable competitive strengths--driving innovation, efficiency, and growth every step of the way. Our strengths have always been Commitment to Customer, Commitment to Colleagues, and Commitment to Community (CTC).

We are looking for an Application Support Engineer, who will be responsible for developing and supporting software components for Portfolio Analytics and Risk & Research Technology organization. Working under the guidance of the Lead Engineer, this role will focus on delivering stable and efficient integrations with Aladdin, supporting performance and attribution workflows, and resolving Level 2 production issues.

Responsibilities

• Design, implement, and maintain software components aligned with Aladdin integrations.
• Serve as Level 2 support for production incidents escalated beyond Level 1.
• Execute refactoring, technical debt cleanup, and workflow automation tasks.
• Develop and maintain data pipelines, APIs, and validation frameworks to ensure consistent analytics outputs.
• Participate in agile ceremonies, sprint planning, and peer code reviews.
• Ensure development standards and documentation are followed consistently.

Required Skills & Experience

• 5–8 years of enterprise development experience, preferably within investment risk or asset management systems.
• Demonstrated ability to deliver component-level solutions and production support.
• Familiarity with Aladdin, performance attribution, or portfolio/risk analytics preferred.

Preferred Skills

• Airflow, dbt, SQL, Python, C#, SSIS, GO
• Experience with data engineering, validation, and automation frameworks.
• Strong analytical, debugging, and communication skills

The ideal candidate has:

• Experience developing enterprise software applications.
• Hands-on experience providing Level 2/Level 3 production support.
• Good knowledge of Asset Management and Investment Systems.