Application Support Engineer- Dotnet Full stack Developer and support

Assistant Manager Full Stack Development & Application Support (.NET)

Experience: 8 to 10 Years
Location: India (Bangalore | Hybrid)
Employment Type: Full-Time

Notice period: Immediate Joiner/ Current serving not more than 30 days

About the Role

We are seeking an experienced Assistant Manager – Full Stack Development & Application Support (.NET) to lead the support, maintenance, enhancement, and delivery of enterprise applications built on Microsoft technologies.

This is a techno-functional leadership role requiring strong expertise across ASP.NET, C#.NET, VB.NET, SQL Server, APIs, application support, and production operations. The successful candidate will serve as a senior technical lead, driving application stability, managing critical incidents, overseeing development activities, mentoring team members, and collaborating with business stakeholders and cross-functional technology teams. The role combines hands-on development, production support, technical leadership, and service delivery responsibilities.

Key Responsibilities

Full Stack Development

Front-End Development (ASP.NET)

• Design, develop, and maintain enterprise web applications using ASP.NET.
• Develop responsive, scalable, and user-friendly web interfaces.
• Implement frontend business logic and user workflows.
• Collaborate with UX, business analysts, and stakeholders to deliver effective user experiences.
• Drive modernization and optimization of existing web applications.

Back-End Development (.NET Technologies)

• Design, develop, and enhance backend services using:

• C#.NET

• VB.NET

• .NET Framework

• .NET-based APIs and services

• Build reusable components, libraries, and enterprise application frameworks.

• Lead code reviews and enforce development standards and best practices.

• Perform debugging, performance tuning, and application optimization.

• Drive secure coding practices and application lifecycle management.

API & Integration Development

• Design, develop, and support REST APIs and enterprise integrations.

• Integrate internal and external business applications.

• Work with:

• REST APIs

• JSON

• XML

• Web Services

• Troubleshoot integration, authentication, and connectivity issues.

• Support enterprise-wide integration initiatives and modernization programs.

Database & Data Management

• Develop and optimize SQL Server database objects, queries, stored procedures, and views.
• Perform database performance tuning and troubleshooting.
• Support data validation, reconciliation, and reporting requirements.
• Collaborate with database administrators on capacity planning and system optimization.
• Support and maintain SSIS packages, scheduled jobs, and data-processing workflows.
• Ensure data quality, integrity, and security standards are maintained.

Application Management & Production Support

• Provide leadership for Level 3 and Level 4 support of enterprise applications built on Microsoft technologies.

• Act as the primary escalation point for complex application, infrastructure, integration, and database-related issues.

• Lead incident management, root cause analysis (RCA), problem management, and service restoration activities.

• Ensure adherence to SLA commitments and operational excellence standards.

• Coordinate with infrastructure, database, middleware, security, and vendor teams for issue resolution.

• Drive continuous service improvement initiatives and operational efficiency programs.

• Participate in major incident management calls and executive-level communications when required.

• Ensure compliance with ITIL processes including:

• Incident Management

• Problem Management

• Change Management

• Release Management

• Service Request Fulfilment

• Oversee application health monitoring, performance tracking, and operational reporting.

• Maintain support documentation, SOPs, knowledge repositories, and operational runbooks.

Required Technical Skills

Front-End Technologies

• ASP.NET
• ASP.NET MVC
• Web Application Development
• Responsive UI Development
• HTML
• CSS
• JavaScript

Back-End Technologies

• C#.NET
• VB.NET
• .NET Framework
• Object-Oriented Programming (OOP)
• Enterprise Application Development

API & Integration Skills

• REST APIs
• JSON
• XML
• Web Services
• API Security and Authentication

Database Technologies

• Microsoft SQL Server
• SQL Query Optimization
• Stored Procedures
• Database Performance Tuning
• Data Modeling

Automation & Tools

• PowerShell Scripting
• SSIS
• Application Monitoring Tools
• Release and Deployment Management

Support & Operations

• Production Support
• Incident Management
• RCA
• Problem Management
• Change Management
• ITIL Processes

Experience & Qualifications

• 10+ years of experience in Full Stack Development and Enterprise Application Support.

• Strong hands-on experience in:

• ASP.NET

• C#.NET

• VB.NET

• SQL Server

• REST APIs

• Enterprise Application Support

• Experience managing complex production environments and business-critical applications.

• Proven experience leading technical teams and mentoring developers.

• Strong understanding of software development lifecycle (SDLC) and support models.

• Bachelor's degree in Engineering, Computer Science, Information Technology, or equivalent experience.

Communication & Leadership Skills

• Excellent verbal and written English communication skills.
• Strong stakeholder management and customer-facing capabilities.
• Ability to communicate effectively with technical and non-technical audiences.
• Strong analytical, troubleshooting, and problem-solving abilities.
• Ability to lead teams during critical production incidents.
• Strong ownership, accountability, and delivery focus.

Nice to Have

• Experience with Azure services and cloud-native applications.
• Exposure to DevOps and CI/CD pipelines.
• Experience with microservices architecture.
• Knowledge of application security best practices.
• ITIL Certification.
• Experience working in global enterprise environments.
• Microsoft certifications in .NET or Azure technologies.

Interested Candidates please share your resume to [email protected]