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Application Support Engineer-IT

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Onsite

Application Support Engineer-IT

MUTHOOT FINANCE LTD

Application Support Engineer-IT

21 days ago

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Important information


Contract type:

Permanent

Location:

Delhi, India

Work mode:

Onsite

Published on:

29 September 2026

What they need


Work closely with our internal users to provide Level 1 and Level 2 Application Level Support.- Manage incoming support requests via Phone and email following established procedure within a ticketing system.

  • Should be able to troubleshoot issues related to applications hosted on Windows platform.
  • Should be able to troubleshoot issues such as Functional Issues , Performance Issues , Network Issues , User Issues , UI Level Issue etc..
  • Conduct analysis and troubleshooting to determine the root cause of the issues.
  • Escalating the issues to 3rd line support, and managing the escalation following established

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