Application Support Engineer (Junior, Mid, Senior)

About MoOngy

Founded in 2005, MoOngy is an international group specialized in Engineering and IT, operating across Europe and North Africa.

With a presence in 14 countries, more than 40 entities, and 9,500 talents, we continue to grow everyday thanks to one simple thing: people who are genuinely passionate about technology and innovation.

The Role: Application Support Engineer (French Speaker is a plus)

📍 Location: Lisbon

🏢🏠 Work Model: hybrid - 2/3 days a week in the office

💰🏦 Sector: Financial Services

🗣️ Languages: French (C1) & English (B2)

✅ Eligibility: Currently living in Portugal and be legally authorized to work there

🧑 Mandatory Requirements (Non‑Negotiable)

• Experience in Production Support / RUN Operations (L2) within critical production environments;
• Strong knowledge of Linux and Windows Server;
• Experience with batch scheduling and monitoring tools (Control-M or similar);
• Experience in incident management, troubleshooting and operational support;
• Knowledge of middleware technologies (Tomcat, Apache, JBoss/WildFly);
• Experience with CI/CD tools , scripting (Bash/Shell) and ServiceNow.

Nice to have:

• Experience in a financial context , preferably Leasing;
• French level B1+ or higher;
• Experience with cloud, containerization and infrastructure technologies such as AWS, GCP, OpenStack, Kubernetes, ArgoCD or Terraform;
• Knowledge of monitoring, observability and identity management solutions (Dynatrace, Prometheus, LDAP, Keycloak).

Responsibilities:

• Provide L2 production support and ensure application availability in RUN environments;
• Monitor batch processing, investigate incidents and perform root cause analysis;
• Support deployments, integrations and daily operational activities;
• Maintain operational documentation and collaborate with infrastructure, application and DevOps teams.

Why Join Us?

• 🌍 Innovation & Impact:

  Play a central role in driving the future through creative solutions

• 🚀 Challenging projects: Modern environments, real impact, zero boredom.

• 📚 Continuous learning: Trainings, certifications, and structured career growth.

• 🤝 Team spirit: An international community where collaboration means something.

• 🌈 Diversity & inclusion: At MoOngy, everyone belongs — no fine print.

Diversity & Inclusion

At MoOngy Group, we are committed to equality and diversity. We foster a safe, inclusive, and respectful environment where everyone has equal opportunities. We do not discriminate based on age, origin, gender, sexual orientation, disability, or any criterion unrelated to skills and merit.