Parkar Global Technologies
Application Support Lead
Skills
1 month ago
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Important information
Contract type:
Permanent
Location:
Ahmedabad, Gujarat, India
Work mode:
Onsite
Published on:
15 September 2026
What they need
Job Overview:
We are looking for an experienced Application Support Lead / Team Lead to lead the application support function and ensure the availability, stability, and performance of critical business applications. The role will be responsible for L2/L3 application support, major incident management, technical troubleshooting, team management, stakeholder coordination, and continuous improvement. The candidate should have strong exposure to ITIL, Service Management, SQL/Database troubleshooting, application monitoring, Cloud, DevOps, and SRE practices.
Required Skills:
- 7+ years of experience in Application Support / Production Support / IT Operations.
- At least 23 years of experience in a Lead/Team Lead capacity.
- Experience managing L2/L3 support teams and critical production applications.
- BFSI, Healthcare, Retail, or other enterprise application support experience is preferred.
Qualifications & Certifications
- Bachelors degree in computer science, IT, Engineering, or a related field.
- ITIL certification preferred.
- AWS/Azure, DevOps, SRE, or other relevant technical certifications will be an added advantage.
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