J&M Group
Application Support Lead
Skills
8 days ago
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Important information
Contract type:
Freelance / Contract
Location:
Canada
Work mode:
Onsite
Published on:
16 October 2026
What they need
We are hiring for an Application Support Lead . This role focuses on maintaining the stability, performance, and reliability of the Right Angle and Zema platforms.
The ideal candidate has experience leading Level 2 and Level 3 application support, incident management, and business-critical application operations.
What You Bring
- Experience supporting and maintaining Right Angle and Zema platforms
- Experience leading Level 2 and Level 3 application support teams
- Knowledge of incident and problem management
- Experience supporting energy trading, risk management, and market data management applications
- Strong technical coordination and stakeholder management skills
What You'll Do
- Oversee application support, maintenance, and continuous improvement
- Lead incident resolution and problem management activities
- Drive system reliability and application performance
- Coordinate with business stakeholders, vendors, and technology teams
- Support business-critical operations across energy trading and risk management platforms
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