Application Support (Oracle Retail/Oracle Retek/SAP Business Objects)

📍Pasay | 8 working hours (excluding lunch) | hybrid (more on remote but must be willing to report onsite if required) | Shifting schedule (including Nightshift)

ORACLE RETEK (RETAIL) APPLICATION SUPPORT (TEAM LEAD)

• Graduate of any bachelors degree course
• Application Support Leadership + ITIL + L1/L2/L3 Management + SQL + Integration + Incident/RCA + Retail Domain
• Strong Advantage: Oracle Retail/RETEK OR SAP BO/POS OR Power BI/ETL

ORACLE RETAIL/RETEK APPLICATION SUPPORT (L1)

• Graduate of any bachelors degree course
• 2 to 4 years of experience for L1
• 5 years of experience for L2
• Oracle Retail (RETEK) Application Support
• Oracle Database
• SQL / PL-SQL
• Unix/Linux
• Batch Job Monitoring
• Incident & Problem Management
• ServiceNow, Jira, Remedy, or similar ticketing tools
• Report Development and Data Analysis

SAP BO APPLICATION SUPPORT (L1 & L2)

• Graduate of any bachelors degree course
• With 3 to 5 years of experience in SAP BO Support
• SAP BusinessObjects
• SAP BO BI Platform
• POS & Retail Systems
• Retalix/NCR POS
• Store Systems
• Retail Sales Audit
• Inventory Management
• Pricing & Promotions
• Data & Integration
• SQL Query Development
• Oracle / SQL Server Databases
• ETL Processes
• File-Based Interfaces
• Batch Processing
• Middleware Monitoring