Sapizon Technologies
Application Support Specialist / Technical Support Specialist
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
12 August 2026
What they need
Customer-oriented attitude with excellent communication skills (verbal & written) is a must.
Knowledge of software installation and troubleshooting on Windows and Linux.
Must be able to work in north american (US) shifts.
Ability to perform remote troubleshooting and provide clear instructions
Experience in interacting with global customers on phone and giving them support through remote management tools.
Must be able to learn and understand enterprise level solutions quickly.
SaaS experience is preferred.
Experience on CRM tools like JIRA, Sales Force, Zendesk, Freshdesk, Zoho or any other.
Hands-on experience on Windows and Mac.
Incident management and service request handling experience is an added advantage...
Working on tasks within SLA experience.
Excellent problem-solving and multitasking skills.
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