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Peppermill Resort Hotel

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1 month ago

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Important information


Location:

Reno, NV, USA

Work mode:

Onsite

Published on:

10 September 2026

What they need


A Spa Salon Hairstylist provides personalized hair care services in a high-end spa environment, combining advanced technical skills with exceptional guest service. This role focuses on creating customized hair solutions, maintaining lasting client relationships, promoting retail products, and delivering a premium salon experience that enhances guest satisfaction, loyalty, and overall wellness.

Duties:

  • Deliver exceptional hair care services, including precision cutting, customized coloring, styling, treatments, and special occasion hair design, while maintaining the highest standards of quality and guest satisfaction.

  • Provide personalized consultations to assess clients' hair goals, lifestyle, and maintenance preferences, creating tailored service and home-care recommendations.

  • Build and maintain strong client relationships through outstanding customer service, professionalism, and attention to detail, ensuring a memorable luxury salon experience.

  • Educate guests on professional hair care products, styling techniques, and ongoing maintenance programs to support healthy hair and enhance results between visits.

  • Stay current with emerging beauty trends, advanced coloring techniques, product knowledge, and industry innovations through continuing education and training.

  • Maintain a clean, organized, and visually appealing workstation that reflects the spa salon's luxury brand standards and sanitation requirements.

  • Collaborate with spa and salon team members to provide a seamless guest experience and support cross-service referrals.

  • Manage appointment schedules efficiently while ensuring punctuality, service excellence, and attention to each guest's individual needs, while also being aware of other appointments guests may have.

  • Follow all state board regulations, safety protocols, sanitation procedures, and spa policies to ensure a safe and professional environment.

  • Participate in salon events, marketing initiatives, and client retention programs to help grow and maintain a loyal clientele.

  • Create a welcoming, relaxing atmosphere that aligns with the spa's commitment to luxury, wellness, and exceptional guest care.

Qualifications:

  • Must possess a valid Nevada State Board of Cosmetology License.

  • Able to acquire Alcohol Awareness Card.

  • Minimum of one (1) year of experience in a luxury spa, resort, hotel, salon, or other high-touch hospitality environment, with a strong commitment to exceptional guest service and attention to detail.

  • Minimum of five (5) years of experience as a licensed professional hairstylist, demonstrating advanced proficiency in:

  • Precision haircutting and styling

  • Formal event, special occasion, and bridal hairstyling

  • Hair color services, including highlights, balayage, blonding, and corrective color

  • Texture services, including permanent waves and curl enhancement treatments

  • Professional smoothing and straightening treatments

  • Ability to conduct thorough consultations and build meaningful guest relationships, collaborating with each guest to understand their individual goals, lifestyle, and preferences while delivering personalized recommendations and exceptional results.

  • Strong time management and organizational skills, with the ability to remain on schedule while delivering meticulous, high-quality services without compromising the guest experience.

  • Excellent communication and interpersonal skills, with a warm, and professional presence that reflects the standards of a luxury resort and spa environment.

  • Passion for ongoing education and industry trends, including advanced cutting, color, styling, and treatment techniques, as well as emerging luxury beauty and wellness trends.

  • Ability to work collaboratively within a multidisciplinary spa and salon team, contributing to an environment focused on guest satisfaction, service excellence, and operational success.

  • Established portfolio demonstrating bridal, special event, editorial, and advanced color work.

  • Retail sales experience with multiple haircare brands and the ability to confidently recommend products that support guests' beauty goals.

  • Experience serving a diverse clientele with varying hair types, textures, and styling needs. As a hotel resort, clients come from all over.

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