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Peppermill Resort Spa Casino

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1 month ago

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Important information


Contract type:

Permanent

Location:

Reno, NV, USA

Work mode:

Onsite

Published on:

11 September 2026

What they need


A Spa Salon Hairstylist provides personalized hair care services in a high-end spa environment, combining advanced technical skills with exceptional guest service. This role focuses on creating customized hair solutions, maintaining lasting client relationships, promoting retail products, and delivering a premium salon experience that enhances guest satisfaction, loyalty, and overall wellness.

Duties:

  • Deliver exceptional hair care services, including precision cutting, customized coloring, styling, treatments, and special occasion hair design, while maintaining the highest standards of quality and guest satisfaction.
  • Provide personalized consultations to assess clients' hair goals, lifestyle, and maintenance preferences, creating tailored service and home-care recommendations.
  • Build and maintain strong client relationships through outstanding customer service, professionalism, and attention to detail, ensuring a memorable luxury salon experience.
  • Educate guests on professional hair care products, styling techniques, and ongoing maintenance programs to support healthy hair and enhance results between visits.
  • Stay current with emerging beauty trends, advanced coloring techniques, product knowledge, and industry innovations through continuing education and training.
  • Maintain a clean, organized, and visually appealing workstation that reflects the spa salon's luxury brand standards and sanitation requirements.
  • Collaborate with spa and salon team members to provide a seamless guest experience and support cross-service referrals.
  • Manage appointment schedules efficiently while ensuring punctuality, service excellence, and attention to each guest's individual needs, while also being aware of other appointments guests may have.
  • Follow all state board regulations, safety protocols, sanitation procedures, and spa policies to ensure a safe and professional environment.
  • Participate in salon events, marketing initiatives, and client retention programs to help grow and maintain a loyal clientele.
  • Create a welcoming, relaxing atmosphere that aligns with the spa's commitment to luxury, wellness, and exceptional guest care.

Qualifications:

  • Must possess a valid Nevada State Board of Cosmetology License.
  • Able to acquire Alcohol Awareness Card.
  • Minimum of one (1) year of experience in a luxury spa, resort, hotel, salon, or other high-touch hospitality environment, with a strong commitment to exceptional guest service and attention to detail.
  • Minimum of five (5) years of experience as a licensed professional hairstylist, demonstrating advanced proficiency in:
  • Precision haircutting and styling
  • Formal event, special occasion, and bridal hairstyling
  • Hair color services, including highlights, balayage, blonding, and corrective color
  • Texture services, including permanent waves and curl enhancement treatments
  • Professional smoothing and straightening treatments
  • Ability to conduct thorough consultations and build meaningful guest relationships, collaborating with each guest to understand their individual goals, lifestyle, and preferences while delivering personalized recommendations and exceptional results.
  • Strong time management and organizational skills, with the ability to remain on schedule while delivering meticulous, high-quality services without compromising the guest experience.
  • Excellent communication and interpersonal skills, with a warm, and professional presence that reflects the standards of a luxury resort and spa environment.
  • Passion for ongoing education and industry trends, including advanced cutting, color, styling, and treatment techniques, as well as emerging luxury beauty and wellness trends.
  • Ability to work collaboratively within a multidisciplinary spa and salon team, contributing to an environment focused on guest satisfaction, service excellence, and operational success.
  • Established portfolio demonstrating bridal, special event, editorial, and advanced color work.
  • Retail sales experience with multiple haircare brands and the ability to confidently recommend products that support guests' beauty goals.
  • Experience serving a diverse clientele with varying hair types, textures, and styling needs. As a hotel resort, clients come from all over.

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