Application/Production Support Engineer(SQL, Bash, Log Analysis)

Job Description

What you can look forward as Application/Production Support Engineer:

• Data Onboarding Excellence

• Successful onboarding of customer fleets (vehicles, devices, configurations) into platform within SLA

• Standardized and validated data integration pipelines (SQL, CSV/JSON/XML ingestion). Reduced onboarding errors through data validation and mapping improvements

• Technical Support & Issue Resolution

• Resolution of complex L2 data ingestion and SQL issues within defined SLA

• Consistent troubleshooting standards and reusable SQL scripts. Reduced recurrence of ingestion and configuration issues

• Process Improvement & Scalability

• Identification and elimination of recurring onboarding/data issues (root cause driven)

• Implementation of improvements to onboarding workflows and data validation processes. Contribution to scalable onboarding standards across Bus Connect

• Documentation & Knowledge Management

• Up‑to‑date onboarding documentation, troubleshooting guides, and SQL templates

• Structured knowledge base enabling faster resolution and onboarding

• Cross‑Functional Collaboration

• Clear escalation and resolution of product defects with Development/Product teams

• Feedback loops translating customer/data issues into product improvements

Your profile as Application/Production Support Engineer:

• Bachelor degree in Engineering Domian(BE/BTECH)/Ang degree with Min 4-8 Yrs in Application/Production Support Engineer using SQL SERVER

• Willing to work in European shifts

• Knowledge and expertise in:

• Master data management systems such as SQL server, Profisee, and Informatica MDM .

• Software like: Jira, Confluence, MS office, MS teams, (SAP and Salesforce are an advantage)

• Data transformation and ingestion workflows (CSV/JSON/XML formats, data cleaning, validation)

• Modern Linux distributions and Bash are an advantage

• Proven ability to identify inefficiencies and drive process improvements. Solution‑oriented with capability to challenge existing processes and propose optimizations

Why you should choose ZF in India

• Innovative Environment : ZF is at the forefront of technological advancements, offering a dynamic and innovative work environment that encourages creativity and growth.
• Diverse and Inclusive Culture : ZF fosters a diverse and inclusive workplace where all employees are valued and respected, promoting a culture of collaboration and mutual support.
• Career Development : ZF is committed to the professional growth of its employees, offering extensive training programs, career development opportunities, and a clear path for advancement.
• Global Presence : As a part of a global leader in driveline and chassis technology, ZF provides opportunities to work on international projects and collaborate with teams worldwide.
• Sustainability Focus : ZF is dedicated to sustainability and environmental responsibility, actively working towards creating eco-friendly solutions and reducing its carbon footprint.