Applications Administrator

Applications Administrator

Position Summary

The Applications Administrator is responsible for managing the organization’s portfolio of business applications. This role ensures applications are properly managed, cost-effective, and aligned with business needs. Key responsibilities include managing application lifecycles, auditing usage, consolidating redundant systems, evaluating new solutions, and troubleshooting issues. The specialist works closely with business units, IT staff, and vendors to deliver reliable, secure, and efficient application support.

Core Responsibilities

Responsibilities described in this section are fundamental to success in this position.

• Own the administration and support of business applications from deployment through retirement.
• Own the implementation of JML (Joiner, Mover, Leaver) process for all business applications.
• Maintain documentation, licensing,configuration, and access control for all applications.
• Assists in training IT employees in usage and administration of business applications.
• Recommend decommissioning or consolidation initiatives to reduce cost and complexity.
• Research and assess new application solutions against business requirements.
• Support pilot projects, vendor evaluations, and implementation planning.
• Troubleshoot complex application issues, escalating to vendors or internal teams as needed.
• Resolve integration,configuration,andperformanceproblemsacross multipleplatforms.
• Maintain an accurate application inventory and enforce governance standards.
• Partner with department leaders to align applications with business processes.
• Deliver user training, documentation, and knowledge sharing across teams.
• Coordinate with vendors and IT peers to ensure timely support and upgrades.
• Uses personal device to provide an additional layer of security for company network and site access through multi-factor authentication.
• Other responsibilities as assigned.

Minimum Qualifications

The requirements listed below are the minimum degrees, certifications, knowledge, skill, and/or ability required of this position.

• 4+ years of experience in application administration, system support, or solution management.
• Bachelor’s degree in Information Technology, M.I.S., or equivalent experience.
• Valid driver’s license without restrictions that affects your ability to operate company owned vehicle(s) and ability to maintain a clean driving record.

Knowledge, Skills, and Abilities

The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Strong knowledge of dealership applications and processes.
• Strongknowledgeofapplicationlifecyclemanagement, licensing,andgovernance
• Familiarity with SaaS platforms,on-premiseapps, and hybrid environments.
• Proven ability to audit applications and recommend consolidation or cost-saving measures.
• Proven ability to train employees with a training mindset.
• Strongtroubleshooting,problem-solving,andanalyticalskills.
• Ability to effectively communicate technical security information to non-technical users.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear.
• This role requires frequent use of hands, fingers, and wrists, including repetitive movements, along with reaching, bending, sitting, lifting, climbing, stooping, kneeling, crouching, and driving.
• The employee is required to have close visual acuity to perform activities such as preparing and analyzing data, extensive reading and viewing a computer terminal.
• The employee must regularly lift and/or move up to 25 lbs.
• Must be able to pass a drug/alcohol urinalysis and be able to drive a vehicle.
• Must be able to drive to company locations.

Working Conditions

The work environment characteristics described here are representative of those one may encounter while performing the essential functions of this job.

• The noise level in the work environment is usually moderate.
• This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.

Travel Requirements

The travel requirements described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee may be required to travel within or outside the area. Travel for this position is infrequent.