Applications Engineer

About the role

Provide technical support and design solutions for projects from the FEED stage to the tender stage. Engage customers and support tenders and quotations. Lead technical bid clarifications and engineering discussions with customers as a technical specialist. Provide technical support and training to external customers. Perform system design analysis and calculations when required. Execute orders and contracts. Interface with cross-functional teams such as field applications, customer support/services, and marketing/sales. Create and maintain information in the company CRM system for the solutions offered. Handle tender requirements and specifications professionally and in a timely manner. Engage customers to ensure satisfaction and implement necessary actions to secure bids. Identify new business opportunities and competitors' activities, and propose appropriate counteractions.

Key responsibilities

• Provide technical support and design solutions for projects from the FEED stage to the tender stage
• Engage customers and support tenders and quotations
• Lead technical bid clarifications and engineering discussions with customers as a technical specialist
• Provide technical support and training to external customers
• Perform system design analysis and calculations when required
• Execute orders and contracts
• Interface with cross-functional teams such as field applications, customer support/services, and marketing/sales
• Create and maintain information in the company CRM system for the solutions offered
• Handle tender requirements and specifications professionally and in a timely manner
• Engage customers to ensure satisfaction and implement necessary actions to secure bids

About you

• Hands-on application engineering experience with fluid handling process system and solutions
• Strong team player with the ability to collaborate with subcontractors, agents, and colleagues globally
• Good verbal and written communication skills
• Ability to conduct training for customers
• Familiarity with and knowledge of Incoterms
• Ability to converse in Mandarin
• Professional qualification in Engineering or a related field, with a minimum of 3 years of application engineering experience in pumps for the oil & gas, petrochemical, or process industries
• Fresh graduates are welcome to apply