Applications Engineer

Core Duties

• Collaborate with clients to identify their operational hurdles and objectives, suggesting optimal metal detection, magnetic separation, and conveying systems.
• Supervise the technical verification and editing of approval drawings for customer orders and quotes.
• Handle specialized and custom orders from the initial inquiry stage until final delivery.
• Assist the Inside Sales department with standard product orders and quotes whenever necessary.
• Participate in the creation, deployment, and ongoing refinement of CPQ platforms to improve efficiency.
• Oversee updates to CPQ pricing to ensure all data remains current and precise.
• Deliver technical expertise during the sales process, including assessing applications and crafting proposals to drive successful outcomes.
• Act as a primary technical advisor for Regional Sales Managers and the Inside Sales team, offering guidance on troubleshooting and quoting.
• Create sales-enablement materials such as product FAQs, training decks, case studies, and application guides.
• Lead product demos and technical presentations for clients, both in-person and via virtual platforms.
• Partner with Production and Engineering staff to verify that proposed designs are feasible, practical, and technically accurate.
• Help refine system designs by creating equipment layouts, process flow diagrams, and CAD markups.
• Offer post-installation assistance, including customer training, commissioning, and troubleshooting to ensure long-term satisfaction.
• Record customer feedback and application success stories to inform future sales strategies and product innovation.
• Ensure CRM records, support tools, and technical documentation are kept organized and up to date.

Requirements

• A Bachelor’s degree in Industrial Technology, Engineering, or a comparable technical discipline; relevant hands-on experience is also acceptable.
• Minimum of three years working in solution consulting, applications engineering, or technical sales, ideally within industrial equipment, automation, or manufacturing.
• A solid grasp of industrial technologies, including fluid dynamics, mechanical systems, or magnetic separation.
• Superior interpersonal and communication abilities, with a talent for translating intricate technical details for diverse audiences.
• A proven track record of educating, training, and working effectively alongside internal sales personnel.
• Experience in the creation of sales support assets and technical documentation is highly desirable.
• Working knowledge of SolidWorks or similar CAD design software is preferred.
• Willingness to travel up to 30% of the time for trade shows, customer site visits, and professional training.
• Exceptional attention to detail, strong organizational habits, and a proactive approach to cross-departmental collaboration.

Essential Qualifications:

• Completion of a Bachelor's degree program.