Applications Engineer- Japan

Summary of Company

For over 60 years, Alpha Technologies has been delivering the insights our customers need to ensure the quality, sustainability, and performance of their materials. Alpha Technologies is part of Indicor, a diversified industrial solutions company providing specialized, mission-critical products for industrial manufacturers, and a global portfolio of proven, best-in-class technology companies. Headquartered in Hudson, Ohio, USA, Alpha delivers our products and services to over 90 countries through sales and service team members located in 18 countries around the world.

At Alpha, our scientists and engineers are the heart of the business and have been since we invented the rubber rheometer industry over 60 years ago. The company is seeking an Applications Engineer to help current and prospective customers to solve problems using our products.

Job Description

The Applications Engineer plays a critical role in supporting Alpha’s growth. This person unlocks the potential of our products to address our customers’ challenges. The ideal candidate will enjoy a fast-paced work environment with frequent customer touchpoints. The Applications engineer will manage a wide range of projects including supporting new product introduction, resolving major customer issues, creating technical marketing content, and delivering technical presentations at major conferences.  If you are excited by working with customers on a global scale playing a key role in innovation and commercial wins, this is the place for you.

Detailed Primary Responsibilities:

• Use expert knowledge and understanding of product lines to translate customer needs into product selection
• Develop new or modified test methods to attract new customers or break into new markets
• Create product application presentations, white papers, and technical marketing content
• Conduct tests in a laboratory environment to demonstrate product capabilities or generate experimental results
• Provide technical consulting and product applications training to the customer and internal departments
• Assist Engineering in the analysis of customer product failures, the generation of the related failure reports and communication of failure analysis and recommendations to the customer

Education & Experience:

• Bachelor's degree in science and engineering required - master’s degree or PhD in polymer science, polymer engineering, rubber technology, or polymer rheology strongly preferred
• 2 years’ experience in polymer rheology are required
• 2 years’ hands-on experience operating rheometers is required. Familiarity with rubber testing equipment is a plus
• Experience in rubber or composite manufacturing, combined with strong hands-on data analysis skills, is highly preferred
• Must be fluent in English and Japanese. Fluency in other languages is a plus
• Demonstrated success in managing multiple complex projects, concurrently
• Demonstrated success in designing, analyzing, and presenting experimental results
• Strong structured problem-solving experience
• Ability to read, analyze, and interpret professional journals, technical procedures, and papers
• Ability to communicate complex technical concepts to a variety of audiences both internally and externally through written reports, lectures, and technical presentations

Other:

• Remote role
• Travel required up to 30% domestic and international - must have and maintain a valid passport
• Participation in video and teleconferences that may occur earlier or later than normal working hours

Compensation:

• A competitive compensation package will be designed that includes base salary and a bonus opportunity

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

Good level of fitness is required. This position requires frequent sitting, standing, walking, stooping, kneeling, and reaching with hands and arms. Good ability to climb and/or balance. There is often lifting and carrying of materials up to 25 pounds. Good close vision (clear vision at 20 inches or less). Average hearing is sufficient.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

The individual will be working in a non-smoking administrative office environment with moderate PC work, light to moderate communication via phones and multiple interruptions. Routine visits to the production area are required. Noise level encountered will vary from minimum to heavy machining. There may be some exposure to chemicals and fumes.