Applications Solution Architect

Duration: 6+ Months

Location: MN-Inver Grove, Hybrid 3-4 days onsite

Overview: Every Turnberry consultant belongs to a practice, an internal group of consultants and leaders with shared experience and expertise. Each of these practices aligns to one of the core services Turnberry offers to clients. As an Applications Solution Architect, you will join Turnberry's Digital Modernization practice, where technology and strategy combine to deliver exceptional digital experiences, empowering organizations to thrive in today's digital market.

Responsibilities

• Solution Architecture and Design

• Translate customer onboarding business capabilities, process needs, product requirements and strategic priorities into end-to-end application and technology solution architectures

• Design scalable onboarding solutions that support retail and wholesale business models, channels, and customer segments

• Define customer and user journeys, solution context, architecture diagrams, component interactions, data flows, integration patterns, event flows, and technology recommendations

• Establish and document solution-level design decisions, assumptions, dependencies, constraints, risks, and trade-offs

• Ensure solution designs align with enterprise architecture principles, target-state architecture, approved technology standards, and governance guardrails

• Design secure, scalable, and supportable cloud-based solution architectures using AWS services and enterprise application platforms

• Identify opportunities to simplify, modernize, reuse, retire, or rationalize applications and technical capabilities supporting customer onboarding and go-to-market processes

• Balance enterprise consistency and reuse with legitimate business-line, channel and customer-segment requirements

• Customer Onboarding Architecture

• Architect capabilities that support the customer onboarding lifecycle, including initial engagement, customer and account setup, validation, activation, service enablement, and operational handoff

• Partner with business, product, and delivery stakeholders to understand onboarding processes, business rules, channel needs, customer experiences, and operational constraints

• Define solution designs that connect customer-facing onboarding experiences with supporting back-office processes and systems

• Identify opportunities to reduce manual handoffs, duplicate data entry, disconnected workflows, and inconsistent customer or account information

• Establish reusable solution and integration patterns that support the scalable introduction of new products, services, channels, and customer experiences

• Ensure solution designs, address customer account, organizational and relationship data required for retail, and wholesale business interactions

• Enable appropriate visibility into onboarding status, workflow handoffs, approvals, exceptions, and operational follow-up activities

• Integration, Event, and Data Architecture

• Design and govern integrations, APIs, event flows, middleware usage, and data-exchange patterns required for customer onboarding capabilities

• Define API-led integration patterns, including API security, authentication and authorization, versioning, lifecycle management, error handling, monitoring, and supportability

• Design event-driven integration patterns using Confluent Cloud and Apache Kafka capabilities to enable reliable, scalable and timely exchange of customer onboarding events and status changes

• Define integration approaches across customer-facing applications, back-office systems, SAP MDG, PostgreSQL databases, AWS services, Snowflake and other connected enterprise platforms

• Define approaches for consistent, governed customer and account data exchange across applications, workflows, and business processes

• Partner with SAP MDG stakeholders to ensure customer and business-partner master-data processes, governance requirements, and integration dependencies are represented in solution designs

• Design appropriate PostgreSQL data-access, persistence and performance patterns for application capabilities supporting onboarding workflows

• Define Snowflake integration and data-sharing patterns that enable governed access to customer onboarding data for operational reporting, analytics and approved downstream business needs

• Identify data dependencies, ownership considerations, data-quality risks and integration constraints that could affect customer onboarding outcomes

• Partner with data, security, platform, and infrastructure teams to ensure appropriate data management, interoperability, access controls, and technical compliance

• Promote reusable API, event-streaming, workflow, data and application patterns that improve delivery speed and reduce duplicate capabilities

• Requirements, Controls, and Quality Attributes

• Define and validate non-functional requirements, including security, availability, reliability, performance, scalability, maintainability, observability, resilience, and recoverability

• Collaborate with business and product stakeholders to clarify significant onboarding requirements and translate them into actionable solution-design requirements

• Define solution requirements for workflow routing, approval processes, exception handling, auditability, and appropriate controls across onboarding activities

• Ensure architecture decisions account for operational readiness, supportability, access controls, compliance considerations, data stewardship, and lifecycle management

• Establish architecture approaches for logging, monitoring, alerting and operational support across APIs, event streams, AWS services, databases, and other customer-onboarding capabilities

• Partner with operational and support teams to enable an effective transition from onboarding implementation to sustainable customer support and ongoing service

• Delivery Collaboration and Governance

• Partner with Product Owners, Portfolio teams, and business stakeholders to understand priorities, desired customer outcomes, and delivery constraints

• Work with Technical Leads to transition approved solution designs into detailed implementation plans, technical tasks, and delivery backlogs

• Provide solution architecture guidance throughout delivery; resolve design issues and evaluate proposed changes against intended business, and customer outcomes

• Participate in architecture-review processes and communicate solution decisions, exceptions, risks, and recommendations to appropriate stakeholders

• Ensure solution decisions are documented and traceable through architecture artifacts, including customer journeys, solution diagrams, data flows, API and event designs, integration specifications, and architecture decision records

• Support feedback loops from delivery teams, business operations and customer-facing teams to continuously improve solution patterns, standards, and designs

• Stakeholder Engagement

• Serve as a trusted architecture advisor to product, business, and technology stakeholders supporting customer onboarding

• Facilitate alignment when solution decisions span retail and wholesale channels, applications, AWS cloud services, APIs, event-streaming platforms, data platforms, SAP master-data capabilities, security and operational domains

• Communicate complex technical concepts, architecture trade-offs, design options and risks in clear, business-relevant language

• Build productive working relationships across Enterprise Architecture, product teams, business-line technology teams, and shared technology services

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering or a related field; equivalent relevant experience may be considered
• Significant experience in application development, systems analysis, technical leadership or solution architecture
• Demonstrated experience designing end-to-end application solutions across multiple systems, teams and technology domains
• Experience designing solutions that support customer, account, order, service, commercial, or onboarding-related business processes
• Experience designing secure, scalable cloud-based application architectures using AWS services
• Experience with Confluent Cloud and Apache Kafka-based event-streaming patterns, including event design, integration, reliability, and operational considerations
• Experience with PostgreSQL, including application data modeling, data-access patterns, performance considerations, and operational supportability
• Strong experience designing, governing and integrating APIs, including API-led integration patterns, security, versioning, lifecycle management, error handling and monitoring
• Experience with SAP Master Data Governance (MDG), particularly customer, business-partner or account master-data processes and related integrations
• Experience with Snowflake, including data integration, governed data exchange, data-quality considerations and support for reporting, analytics or approved downstream data needs
• Experience with application integration patterns, workflow, data flows and enterprise application platforms
• Strong understanding of non-functional requirements and architecture quality attributes, including security, performance, availability, scalability, resilience, and operational support
• Experience partnering with product management, engineering teams, technical leads, and business stakeholders in an Agile or iterative delivery environment
• Ability to create and communicate architecture artifacts, including solution diagrams, decision records, integration designs, data flows, API specifications, and technical recommendations
• Ability to assess cross-functional dependencies and balance business value, delivery needs, risk, technical debt, and long-term maintainability

Preferred Qualifications

• Experience supporting complex customer-facing or commercial business applications across multiple business lines, customer segments, or channels
• Experience supporting retail and wholesale technology capabilities
• Experience with customer relationship management, customer/account data, customer portals, digital commerce, workflow, contract pricing, or customer-service platforms
• Experience integrating SAP MDG with customer relationship management, enterprise resource planning, workflow, digital-channel, or downstream data platforms
• Experience designing cloud-native or hybrid application architectures using AWS services, managed databases, API platforms, and event-driven integration capabilities
• Experience implementing data governance, customer-data quality, master-data management, or data stewardship practices
• Experience with DevOps practices, observability, automated deployment pipelines, and modern software-delivery methods
• Knowledge of enterprise architecture frameworks, architecture governance, application portfolio management, or technology lifecycle management
• Experience supporting large, complex business environments with shared enterprise capabilities, and business-specific applications
• Relevant architecture, AWS cloud, Confluent/Kafka, SAP, data-platform, security, or Agile certifications

The salary range for this role is $135,000 to $190,000 or the hourly equivalent. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Turnberry Solutions offers benefits such as a comprehensive healthcare package (medical, dental, vision), disability and group term life insurance, health and flexible spending accounts, a utilization bonus, 401(k) with match, flexible time off for salaried employees, parental leave for salaried employees, and flexible work arrangements (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Turnberry, you'll find a far-reaching choice of benefits and incentives.

At Turnberry, we are committed to creating a positive and connected work environment for all and are fully invested in and focused on hiring and growing a diverse team of high performers. We believe that uniqueness in ideas, experiences, and backgrounds make us a better Turnberry: Turnberry is an Equal Employment Opportunity employer, and recruits, employs, trains, compensates, and promotes regardless of age, ancestry, family medical or genetic information, gender identity and expression, marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics. Americans With Disabilities Act (ADA) Turnberry will provide reasonable accommodation with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please send an email to our Human Resources department at [email protected] .