Applications Support Specialist (Software)

• Broad Level 2–3 role providing applications support across SQL, C#, APIs
• Remote role with one day in office - suited to individual from Melbourne or Geelong
• Join a modern, customer centric tech team

****About the CompanyJoin a progressive technology business delivering secure, reliable software solutions to clients across Australia. The team prides itself on innovation, customer service excellence, and continuous improvement.

You’ll be part of a collaborative digital environment delivering complex and secure technology solution to the finance and financial services industry.

****About the RoleThis is a broad Level 2–3 application support role focused on diagnosing, resolving, and improving software and application issues across a modern tech stack. You’ll work across SQL, C#, APIs, and integrated business applications — providing deep functional and technical support rather than standard desktop troubleshooting.

You’ll triage incidents, analyse logs, support integrations, and work closely with developers to resolve complex issues, similar to roles that combine first/second‑level support with application troubleshooting and continuous service improvement.

Expect variety: supporting core applications, investigating data issues, assisting with upgrades, and contributing to documentation and process enhancements.

******About YouYou bring strong experience in software or application support, ideally at Level 2–3. You’re confident working with SQL queries, C#, API integrations, and business applications such as ERP or NAV. You enjoy digging into root‑cause analysis, solving problems efficiently, and communicating clearly with users and internal teams — traits consistently highlighted in service desk roles requiring strong communication and customer service skills.

You’re proactive, curious, and comfortable working across a broad technical landscape.

Experience in software support, application troubleshooting, or digital product environments will be highly regarded.

If you’re ready for a varied, application‑focused support role to apply your technical depth and problem‑solving skills we’d love to hear from you. Apply now and take the next step in your software support career.**************

Harvest Recruitment is proud to be an equal opportunity employer who values the contributions that a diverse workforce can bring to our community. Harvest Recruitment offers reasonable adjustments for applicants with disabilities on request.