Applied AI Engineer - Agentic AI & LLM Systems

Your mission

Webscale is a leading managed services platform. Its fully optimized, highly secure and reliable automation platform streamlines the migration and management of ecommerce storefronts in any public cloud, including Amazon Web Services, Google Cloud Platform, and Microsoft Azure.
Were on a mission to enable the next generation shopping experiences. The eCommerce landscape has transformed dramatically alongside advances in AI from early personalization engines to today’s generative AI breakthroughs. Yet one truth remains unchanged: the quality and structure of the data powering your AI is the foundation for true differentiation. Excited to help us redefine how AI is built for eCommerce? If you are an AI and data geek, apply to be the newest Webscaler!

What we’re looking for

As an Applied AI Engineer, you’ll research and utilize established and state of the art Gen AI and machine learning (ML) techniques to successfully deliver solutions to our customers. You’ll work directly with our customers to understand their business and technical needs. You will design and deliver AI solutions. We move fast and are constantly prototyping new ways to deliver value to our customers. This position is ideal for someone who enjoys solving complex problems, working directly with customers, and bridging the gap between AI technology and business value.

Job Responsibilities:

• Partner with customers to build and deploy GenAI and machine learning solutions from use case scoping to model deployment in agentic systems focused on delivering real business value using large scale data and orchestration frameworks.
• You’ve moved beyond prompt engineering and RAG, designing stateful agents with tool calling, memory, and routing using LangGraph, MCP or similar tools.
• You’ll lead architecture and implementation of AI agents that autonomously complete eCommerce workflows via third party systems (APIs, web apps, documents).
• Develop and support AI components including model inference, similarity search, guardrails, evaluation, and observability.
• Work with a full stack of open source and cloud based AI tools like AWS Ultraclusters, Hugging Face, VectorDBs, and PyTorch.
• Strong foundation in data engineering (pipelines, ETL, real time data processing), scalable infrastructure (cloud native architectures, microservices, container orchestration is a must.
• Full stack product development including building intuitive user interfaces and end to end experiences for production grade AI applications is a strong plus.
• Stay current with agent research and apply new techniques pragmatically to improve scalability, latency, and cost in production AI systems.

Why You’ll Like Working For Webscale

• We innovate with purpose: Join a fast moving tech company simplifying cloud and AI so builders can focus on creating world changing software. As a Shark, you’ll think big, act boldly, and take ownership with a deep sense of responsibility for customers, products, and decisions.
• This is a remote role.

About Webscale

Webscale is a unified observability and delivery platform provider that equips modern ecommerce business owners with deep insight into every facet of ecommerce infrastructure and user experience, while enabling their developers with powerful software to optimize and secure their storefronts. The Webscale platform supports any ecommerce application and can be deployed in any cloud, including Amazon Web Services, Google Cloud Platform, and Microsoft Azure. Webscale powers Fortune 1000 brands including Dollar General, Unilever, Swarovski, Olympus, Regal Cinemas, and many more B2C and B2B ecommerce storefronts across 12 countries.