Appointment Coordinator

Appointment Coordinator – Nashville, TN

Full-time | Monday–Friday | 8:30am–5:00pm
Office-based | Permanent position

A well-organised schedule helps the whole office run smoothly. We’re looking for an Appointment Coordinator to manage booking requests, maintain accurate appointment details, and help ensure meetings and scheduled visits are arranged efficiently.

This position would suit someone who enjoys keeping things organised, communicating clearly, and making sure the small details don't get overlooked. You'll work with internal team members and customers to confirm availability, coordinate changes, and keep scheduling information up to date.

What You'll Be Doing

• Coordinate appointment bookings and check availability before confirming dates and times.
• Contact customers to confirm appointments, provide relevant details, and send reminders.
• Update scheduling systems with accurate contact information, appointment notes, and changes.
• Handle cancellations, rescheduling requests, and adjustments to existing bookings.
• Communicate with team members to avoid scheduling conflicts and resolve availability issues.
• Review appointment records to identify missing information or potential errors.
• Follow up on outstanding requests to ensure bookings are completed and confirmed.
• Respond to routine scheduling enquiries by phone and email.
• Maintain organised digital records and handle customer information appropriately.
• Provide general administrative support to help the scheduling process run efficiently.

What We're Looking For

We're interested in someone who is dependable, organised, and comfortable managing several tasks throughout the day. You should be able to communicate professionally, keep accurate records, and follow up when something needs attention.

• Strong attention to detail and good organisational skills.
• Clear written and verbal communication.
• Comfortable using computers, email, calendars, and basic office software.
• Able to prioritise tasks and manage changes to a schedule.
• Professional and courteous when speaking with customers and colleagues.
• Reliable, punctual, and willing to learn new systems and procedures.
• Previous experience in scheduling, appointment booking, reception, administration, or customer-facing work is helpful but not essential.

Training will be provided on the office's scheduling systems and internal procedures.

Working Details

• Job title: Appointment Coordinator
• Location: Nashville, TN
• Schedule: Monday–Friday, 8:30am–5:00pm
• Employment type: Full-time, permanent
• Work environment: Office-based
• Training provided for internal systems and processes

If you're looking for an office-based role where organisation, communication, and attention to detail make a real difference, we'd like to hear from you.

Apply today to be considered for the Appointment Coordinator position in Nashville, TN.

We are an equal opportunity employer and consider qualified applicants in accordance with applicable law.

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person