Appointment Coordinator - Exterior Point

Appointment Coordinator — Exterior Point Home Remodeling Full-Time | In-Office | Tinton Falls, NJ

Who We Are Exterior Point Home Remodeling is a veteran-owned, fast-growing exterior remodeling company serving homeowners across Central and Northern New Jersey. We've built a 4.9-star Google rating with 160+ reviews by doing things the right way — and we're expanding our team to keep up with demand.

The Role We're looking for a sharp, high-energy Appointment Coordinator to manage our inbound lead flow and book qualified appointments for our sales team. This is a phone-heavy, fast-paced position where your output directly impacts company revenue. You'll be the first voice a homeowner hears — that matters.

What You'll Do

• Make outbound calls to new leads
• Answer and manage inbound calls from homeowners requesting estimates
• Follow up on leads via phone and text using our CRM
• Schedule and confirm appointments for our sales consultants
• Maintain accurate lead records and appointment notes
• Coordinate with the sales team on scheduling and lead status
• Assist with recruiting outreach and event scheduling as needed

What We're Looking For

• Strong phone presence — you're confident, clear, and personable
• You handle objections without flinching and stay calm under pressure
• Detail-oriented — nothing falls through the cracks on your watch
• Previous experience in a call center, sales support, or customer service role preferred
• Comfortable working in CRM software
• You show up, follow through, and take ownership

What You Won't Find Here

• Remote work — this is a full-time in-office position in Tinton Falls
• Micromanagement — we hire adults and treat them like it
• A dead-end job — we promote from within and reward performance

Compensation

• Base salary: $34,000–$38,000
• Performance incentives and appointment commissions
• Total earning potential: $45,000–$60,000+

Apply today!

Job Type: Full-time

Pay: $40,000.00 - $57,200.00 per year

Benefits:

• Flexible schedule
• Paid time off

Application Question(s):

• Do you have prior experience on the phones?
• Can you reliably commute to Tinton Falls, NJ 5 days per week?

Work Location: In person