Appointment Scheduler

Job Summary

We are seeking an energetic and detail-oriented Appointment Scheduler to join our dynamic team. In this vital role, you will be the first point of contact for clients and prospects, coordinating schedules efficiently while providing exceptional customer service. Your proactive approach will ensure seamless appointment management, contributing directly to our sales and client engagement goals. This position offers an exciting opportunity to develop your skills in sales technology and CRM systems within a fast-paced environment that values communication, organization, and initiative.

Responsibilities

• Manage inbound and outbound calls to schedule, reschedule, and confirm appointments with clients and prospects using telemarketing techniques.
• Utilize CRM software, including Salesforce Cloud and other sales automation technologies, to accurately record all scheduling activities and client interactions.
• Engage in warm calling to nurture relationships with existing clients and identify new opportunities for appointment setting.
• Collaborate with sales teams to prioritize appointments based on client needs and business objectives, ensuring optimal use of sales technology adoption strategies.
• Maintain clear communication with clients via phone and email, providing detailed information about services, appointment times, and follow-up procedures.
• Use call center experience skills to handle high call volumes efficiently while maintaining a professional and friendly demeanor.
• Support the sales process by qualifying leads through consultative selling approaches before scheduling meetings or demos.

Requirements

• Proven experience in inside sales or telemarketing roles, preferably involving B2B (business-to-business) sales environments.
• Strong proficiency with CRM systems such as Salesforce or similar platforms; familiarity with Salesforce Cloud is a plus.
• Demonstrated ability in negotiation, deal closing, and consultative selling techniques.
• Excellent communication skills in English, both verbal and written, with the ability to engage clients effectively over the phone.
• Experience using sales automation technologies and call center tools to streamline appointment scheduling processes.
• Ability to handle outbound calling campaigns with professionalism, persistence, and a customer-focused attitude.
• Previous experience in customer service or client communication roles that require active listening and problem-solving skills.

Join us as an Appointment Scheduler where your enthusiasm for connecting with clients will drive our success! We value proactive individuals who thrive on building relationships through effective communication and strategic use of sales technology. This paid position provides a platform for growth within a vibrant team committed to excellence in service delivery.

Pay: $24.76 - $29.82 per hour

Expected hours: 40.0 per week

Benefits:

• Disability insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Work from home

Work Location: Hybrid remote in Sacramento, CA 95831